20Matters concerning reference to another authority

20 Matters concerning reference to another authority

(1)  [Section 20 Subsection (1) amended by No. 20 of 2013, s. 37, Applied:20 Jun 2013] [Section 20 Subsection (1) amended by No. 40 of 2004, s. 14, Applied:01 Jan 2005] The Ombudsman must not refer a matter to the Regulator or a tribunal, a board or another person without first consulting the Regulator or that tribunal, board or other person.

(2)  [Section 20 Subsection (2) amended by No. 20 of 2013, s. 37, Applied:20 Jun 2013] [Section 20 Subsection (2) amended by No. 20 of 2013, s. 37, Applied:20 Jun 2013] [Section 20 Subsection (2) amended by No. 40 of 2004, s. 14, Applied:01 Jan 2005] [Section 20 Subsection (2) amended by No. 40 of 2004, s. 14, Applied:01 Jan 2005] Where the Ombudsman has referred a complaint to the Regulator or a tribunal, a board or another person under section 10(1)(b) or section 19(1) , the Ombudsman must give to the Regulator or tribunal, board or other person all documents and information in the possession of the Ombudsman that relate to the complaint.

(3)  The Ombudsman may –

(a) make and retain a record of information referred to in subsection (2) ; and

(b) make copies of, or take extracts from, a document referred to in that subsection and retain those copies or extracts.

(4)  [Section 20 Subsection (4) amended by No. 20 of 2013, s. 37, Applied:20 Jun 2013] [Section 20 Subsection (4) amended by No. 40 of 2004, s. 14, Applied:01 Jan 2005] The Ombudsman's powers to investigate a matter cease when the matter is referred under section 10(1)(b) or section 19(1) to the Regulator or a tribunal, a board or another person for investigation or the Ombudsman recommends under or that proceedings be commenced in a court of competent jurisdiction in respect of the matter.