Energy and Water Ombudsman Act 2006
sec.8What is an energy entity function
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sec.8 What is an energy entity function
An energy entity function is a function or obligation that— is performed or required or permitted to be performed by an energy entity under or in relation to— an energy Act ; or an industry code; or a connection contract or retail contract; and concerns customer connection services or customer retail services. billing under a connection contract or retail contract connection or disconnection of the services security deposits for the services the reliability or quality of the services the carrying out of vegetation management, including for example, clearing, removing, lopping or pruning trees or other vegetation, authorised under an energy Act the connection, supply or sale, or the failure to connect supply or sell, electricity or processed natural gas, as required under an energy Act or a licence or agreement conduct relating to the formation of a negotiated contract
- (a) is performed or required or permitted to be performed by an energy entity under or in relation to— (i) an energy Act ; or (ii) an industry code; or (iii) a connection contract or retail contract; and
- (i) an energy Act ; or
- (ii) an industry code; or
- (iii) a connection contract or retail contract; and
- (b) concerns customer connection services or customer retail services.
- (i) an energy Act ; or
- (ii) an industry code; or
- (iii) a connection contract or retail contract; and
- • billing under a connection contract or retail contract
- • connection or disconnection of the services
- • security deposits for the services
- • the reliability or quality of the services
- • the carrying out of vegetation management, including for example, clearing, removing, lopping or pruning trees or other vegetation, authorised under an energy Act
- • the connection, supply or sale, or the failure to connect supply or sell, electricity or processed natural gas, as required under an energy Act or a licence or agreement
- • conduct relating to the formation of a negotiated contract