sec.32Interim orders

sec.32 Interim orders

The energy and water ombudsman may give the relevant entity an order that, until an investigation ends, it must do, not do or stop doing, a stated act concerning the relevant dispute. If the dispute is about the amount alleged to be owing to— an energy entity by the other party, the order could be that, until the investigation ends, the energy entity must not send reminder notices about the disputed amount to the other party or disconnect, or restrict the provision of, an energy service to the other party; or a water entity by the other party, the order could be that, until the investigation ends, the water entity must not send reminder notices about the disputed amount to the other party or restrict the provision of water services or wastewater services to the other party. However, the energy and water ombudsman may make the order only if the ombudsman considers it is fair and reasonable in the circumstances. The relevant entity must comply with the order. Maximum penalty for subsection (3) —100 penalty units. s 32 amd 2010 No. 53 ss 23 , 3 sch 1 (sec.32-ssec.1) The energy and water ombudsman may give the relevant entity an order that, until an investigation ends, it must do, not do or stop doing, a stated act concerning the relevant dispute. If the dispute is about the amount alleged to be owing to— an energy entity by the other party, the order could be that, until the investigation ends, the energy entity must not send reminder notices about the disputed amount to the other party or disconnect, or restrict the provision of, an energy service to the other party; or a water entity by the other party, the order could be that, until the investigation ends, the water entity must not send reminder notices about the disputed amount to the other party or restrict the provision of water services or wastewater services to the other party. (sec.32-ssec.2) However, the energy and water ombudsman may make the order only if the ombudsman considers it is fair and reasonable in the circumstances. (sec.32-ssec.3) The relevant entity must comply with the order. Maximum penalty for subsection (3) —100 penalty units.

• (a) an energy entity by the other party, the order could be that, until the investigation ends, the energy entity must not send reminder notices about the disputed amount to the other party or disconnect, or restrict the provision of, an energy service to the other party; or
• (b) a water entity by the other party, the order could be that, until the investigation ends, the water entity must not send reminder notices about the disputed amount to the other party or restrict the provision of water services or wastewater services to the other party.