sec.25BDisclosure of customer identifying information

sec.25B Disclosure of customer identifying information

The making of a dispute referral by an eligible customer is, of itself, taken to be agreement by the customer to the customer’s customer identifying information being disclosed to a utility entity to the extent reasonably necessary for invoicing the utility entity for a user-pays fee. disclosing the customer account number of an eligible customer to the utility entity to allow the entity to confirm that the account is held with the entity Without limiting subsection (1) — the making of a dispute referral by an eligible customer includes— the purported or proposed making of a dispute referral by an eligible customer if the energy and water ombudsman advises the customer that, under section 19A (1) (c) , the customer can not make the dispute referral; and the making of a dispute referral by an eligible customer even though the energy and water ombudsman refuses, under section 22 (1) (d) , to investigate the dispute referral or to continue the investigation of the dispute referral; and for an eligible customer who is an individual, this section applies for any QPP under the Information Privacy Act 2009 . s 25B ins 2015 No. 26 s 11 amd 2023 No. 32 s 141 s ch 1 pt 2 (sec.25B-ssec.1) The making of a dispute referral by an eligible customer is, of itself, taken to be agreement by the customer to the customer’s customer identifying information being disclosed to a utility entity to the extent reasonably necessary for invoicing the utility entity for a user-pays fee. disclosing the customer account number of an eligible customer to the utility entity to allow the entity to confirm that the account is held with the entity (sec.25B-ssec.2) Without limiting subsection (1) — the making of a dispute referral by an eligible customer includes— the purported or proposed making of a dispute referral by an eligible customer if the energy and water ombudsman advises the customer that, under section 19A (1) (c) , the customer can not make the dispute referral; and the making of a dispute referral by an eligible customer even though the energy and water ombudsman refuses, under section 22 (1) (d) , to investigate the dispute referral or to continue the investigation of the dispute referral; and for an eligible customer who is an individual, this section applies for any QPP under the Information Privacy Act 2009 .

• (a) the making of a dispute referral by an eligible customer includes— (i) the purported or proposed making of a dispute referral by an eligible customer if the energy and water ombudsman advises the customer that, under section 19A (1) (c) , the customer can not make the dispute referral; and (ii) the making of a dispute referral by an eligible customer even though the energy and water ombudsman refuses, under section 22 (1) (d) , to investigate the dispute referral or to continue the investigation of the dispute referral; and