24Making of complaints

24 Making of complaints

24 Making of complaints

(1) A person may make a complaint to the Monitor about conduct of an insurance company that is alleged by the person to be prohibited conduct.

(2) The Monitor may ask the person to give more information about the complaint within the time specified by the Monitor.

(3) A person who has made a complaint must give the following information—

(a) the person’s name,

(b) other information relating to the person’s identity requested by the Monitor.