Electricity Supply (General) Regulation 2026
7Compensation for failure to connect on agreed date
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7 Compensation for failure to connect on agreed date
7 Compensation for failure to connect on agreed date
(1) A distributor who fails to provide a customer connection service to a small customer on or before the date agreed with the customer must pay the customer compensation of not less than $60 for each day between—
(a) the agreed date, and
(b) the date on which the service is provided.
(2) The maximum compensation payable under this section is $300.
(3) In this section—
customer connection service does not include a connection service under the National Electricity Rules, Chapter 5A.