Electricity Supply (General) Regulation 2026
22Exemption from the Act, section 13
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22 Exemption from the Act, section 13
22 Exemption from the Act, section 13
(1) A person (an exempt operator) who owns or controls a distribution system is exempt from the operation of the Act, section 13.
(2) This section does not apply to—
(a) a distributor listed in the Act, Schedule 3, other than the Lord Howe Island Board, or
(b) an authorised transmission operator under the Electricity Network Assets (Authorised Transactions) Act 2015.
(3) An exempt operator must, for the premises of a prescribed customer or a small customer with a separate electricity meter—
(a) provide connection services subject to the following conditions—
(i) the services must be provided in accordance with an agreement relating to occupation of the premises between the exempt operator and the person to whom the electricity is supplied,
(ii) the exempt operator must comply with a decision of the energy ombudsman in relation to a complaint or dispute about the provision of connection services, and
(b) not disconnect the premises—
(i) while an application by the occupier of the premises for assistance under a Government funded rebate or relief scheme, or a payment plan operated by the exempt operator, is pending, or
(ii) while a life support system that relies on electricity for its operation is in use at the premises, or
(iii) on a Friday, Saturday, Sunday, a public holiday or a day immediately before a public holiday, or
(iv) between midnight on 19 December and midnight on 31 December, or
(v) before 8am or after 3pm, or
(vi) without giving at least 14 days written notice of the exempt operator’s intention to disconnect the premises.
(4) Notice under subsection (3)(b)(vi) must—
(a) specify the grounds for the proposed disconnection, and
(b) indicate the date on or after which the proposed disconnection will occur, and