Electricity Supply (General) Regulation 2026
13Metering provider to re-energise small customer’s premises
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13 Metering provider to re-energise small customer’s premises
13 Metering provider to re-energise small customer’s premises
(1) This section applies if a retailer requests a metering provider remotely re-energise premises under section 12 following a request by a small customer.
(2) The metering provider must re-energise the premises—
(a) if the customer has requested the re-energisation of the premises in accordance with section 12(3)—not later than the end of the requested day, or
(b) otherwise—not later than the end of the day required by section 12(2).
Maximum penalty—
(a) for a corporation—1,000 penalty units, or
(b) otherwise—500 penalty units.
(3) Despite subsection (2), a metering provider must not remotely re-energise premises if a statement or notice is required under the GECS Regulation, clause 38D(2), unless—
(a) for a statement or notice referred to in the GECS Regulation, clause 38D(2)(a) or (b)—the retailer has given the metering provider a copy of the statement or notice, or
(b) for a statement referred to in the GECS Regulation, clause 38D(2)(c)—the retailer informs the metering provider that the statement has been given to the retailer.
Note—
The GECS Regulation, clause 38D(3) provides that, if a statement or notice is required under GECS Regulation, clause 38D(2), the request for remote re-energisation is taken not to have been made until the statement or notice has been given to the customer.