8Mandatory periods for de-energisation

8 Mandatory periods for de-energisation

8 Mandatory periods for de-energisation

(1) If a retailer notifies a distributor that a small customer of the retailer wishes to arrange for de-energisation of the customer’s premises, the distributor must de-energise the premises within 2 days of the notice or within such further period as the customer requests.

(2) If a retailer notifies a distributor that the retailer wishes to arrange for de-energisation of the small customer’s premises on a ground permitted under the National Energy Retail Rules, the distributor must de-energise the premises within 2 days (not including any day that is a protected period within the meaning of Part 6 of those Rules).