7Time limit for energisation or re-energisation

7 Time limit for energisation or re-energisation

7 Time limit for energisation or re-energisation

(1) This clause applies if a small customer is entitled to be provided with an energisation or re-energisation service by a distributor.

(2) The distributor must energise or re-energise the small customer’s premises—

(a) if the energisation or re-energisation request is made before 3pm on a business day, by not later than the end of the next business day, or

(b) if the energisation or re-energisation request is made after 3pm on a business day, by not later than the end of the second business day following the day the request is made.

(3) The distributor and the small customer may agree on a period longer than the period specified in subclause (2) as the period within which the premises are to be energised or re-energised.

(4) The distributor is not required to energise or re-energise premises within a period specified by this clause if the relevant equipment is not in place to do so.

(5) (Repealed)

cl 7: Am 2020 (573), Sch 1[2].