96AReview of certain decisions under energy ombudsman scheme

#### 96A Review of certain decisions under energy ombudsman scheme 96A Review of certain decisions under energy ombudsman scheme > > (1) A small customer, and any other person of a class prescribed by the regulations, may apply to an energy ombudsman under an approved energy ombudsman scheme for review of a decision in a dispute or complaint to which the scheme relates. > > > (2) (Repealed) > > > (3) A review under this section is to be free of charge to small customers and to other persons of such classes as are prescribed by the regulations. > > > (4) This section does not affect the jurisdiction of the Civil and Administrative Tribunal. > > > (5) The energy ombudsman may decline to deal with a matter if it has been, is being or should be dealt with by another person or tribunal or there are, in the ombudsman’s opinion, not sufficient grounds for further investigation. > > > (6) Without limiting subsection (5), the energy ombudsman may deal with a matter by making arrangements for it to be referred to another person or tribunal. > > > (7) In this section— > > > > small customer includes a small customer within the meaning of the [Gas Supply Act 1996](/view/html/inforce/current/act-1996-038). > > **s 96A:** Ins 2000 No 109, Sch 1 \[56\]. Am 2001 No 82, Sch 7.8; 2012 No 38, Sch 1 \[82\]–\[86\]; 2013 No 95, Sch 4.13; 2015 No 36, Schs 3 \[16\], 6.2 \[1\]–\[3\].