53IHardship policy for cost recovery

#### 53I Hardship policy for cost recovery 53I Hardship policy for cost recovery > > (1) A network operator must have and implement a hardship policy that has been approved by the Tribunal for assisting persons who are experiencing difficulties due to hardship in connection with payment of the cost of works done by the network operator when the person fails to comply with a direction under this Division. > > > (2) The policy must provide flexible payment options for the payment of the cost of works that the network operator is entitled to recover from a person under this Division. > > > (3) The policy must be publicly available on the network operator’s website. > > **s 53I:** Ins 2014 No 70, Sch 1 \[1\]. Am 2015 No 5, Sch 8.7 \[12\].