Electricity Reform Act 2000
49Persons who may make complaint
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49 Persons who may make complaint (1) Subject to subsection (2), a complaint may be made to the Utilities Commission only by a person who: (a) is, or may be, adversely affected by the conduct or noncompliance alleged by the person; and (b) is a customer or an electricity entity.
Electricity Reform Act 2000 40 (2) A complaint may be made by a person who is not a customer if the Utilities Commission is satisfied that the person is authorised to act on behalf of a customer who is, or may be, adversely affected by the alleged conduct or noncompliance of the electricity entity.