Part 7Electricity ombudsman scheme

Part 7 — Electricity ombudsman scheme

90. Terms used 92

91. Regulations as to electricity ombudsman scheme 92

Division 2 — Approval of electricity ombudsman scheme

92. Authority may approve scheme 93

93. Requirements for scheme or amendment to be approved 94

94. Revocation of approval 94

Division 3 — Scheme operation

95. Customer may have decision or complaint reviewed 94

96. Jurisdiction of courts and tribunals 95

97. Enforcement against marketing agents and others 95

98. Authority to monitor compliance with decisions 96

Division 4 — Membership of approved scheme by licensee

99. Proof of membership in applications relating to licence 96

100. Prerequisite to grant, renewal or transfer of licence 97

101. Licence condition: membership of scheme 97

Division 5 — Membership of approved scheme by registration holder

101A. Proof of membership in applications relating to registration 97

101B. Prerequisite to grant, renewal, amendment or transfer of registration 98

101C. Registration condition: membership of scheme 98