93Approval of dispute resolution and student welfare scheme

93 Approval of dispute resolution and student welfare scheme

For the purposes of section 4.6A.5B(2)(b) of the Act, in determining whether to approve a dispute resolution and student welfare scheme, the Minister must have regard to the following criteria—

(a) the efficiency of the scheme including whether—

(i) the dispute resolution process under the scheme provides for the timely resolution of complaints; and

(ii) the scheme has processes for regular review of the performance of the scheme;

(b) whether the scheme treats information confidentially and complies with privacy laws.