101Authority may refuse to investigate complaint

101 Authority may refuse to investigate complaint

The Authority may refuse to investigate a complaint under this Part on the grounds that—

(a) the complaint is trivial, frivolous or without substance; or

(b) the complaint is, in the Authority's opinion, more appropriate to be dealt with by another person, body, court or tribunal; or

(c) the complainant has already made a complaint to another person, body, court or tribunal and the person, body, court or tribunal—

(i) has investigated, dealt with or is dealing with the complaint; or

(ii) has not yet had a reasonable opportunity to investigate or deal with the complaint.

Part 10—Transport and travelling allowances

Division 1—Approved transport services

102 Approval of transport services

For the purposes of this Part, the Minister may determine the approved transport services for the conveyance of students to Government schools.

The Minister may develop criteria for the approval of transport services.