58Time by which complaint investigation to be completed

58 Time by which complaint investigation to be completed

(1)  A complaint investigation, including the provision of the report under section 57(2) , is to be completed within 45 days after the Regulator receives under section 53 the written reply of the prescribed body or such longer period as the Minister may allow under this section.

(2)  The Minister may extend the period within which the complaint investigation is to be completed for a period not exceeding 30 days.

(3)  The Minister may grant an extension under subsection (2) more than once.

(4)  On granting an extension, the Minister is to notify the Regulator in writing of –

(a) that extension; and

(b) the day by which the complaint investigation is to be completed; and

(c) the day by which the report under section 57(2) is to be provided.