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Disability Service Safeguards Act 2018
52Complaints about registered NDIS providers
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52 Complaints about registered NDIS providers
If the Commission decides that the subject of a complaint is a registered NDIS provider or is employed or engaged by a registered NDIS provider, the Commission—
(a) must refer the complaint to the NDIS Quality and Safeguards Commission; and
(b) may deal with the complaint in accordance with this Act; and
(c) may defer dealing with the complaint until after the NDIS Quality and Safeguards Commission has considered the complaint.