Compliance with this determination requires careful record-keeping and proactive engagement with Defence administrative processes.
For domestic short absence (Schedule 1): Members should document each period their dependant is unable to attend school, kindergarten or child care due to a COVID-19 control measure. Keep any official notice, public health order, or government guidance that caused the closure or restriction. Note that the measure must be issued by a Commonwealth, State or Territory government; informal advice from a school principal is not sufficient unless backed by government directive. Do not claim absence for school holidays. There is no cumulative limit, but repeated absences may be scrutinised, so record the reason each time. Submit the absence request through normal Defence leave systems, referencing the reason as “COVID-19 control measure”.
For isolation payments: If a member is required to isolate as part of military service (e.g., after deployment or exposure), they should ensure their pay submissions include Reserve allowance if applicable. The determination now explicitly includes Reserve allowance in such payments.
For food allowance: Members who return to their family’s location should be aware they lose food allowance after 14 days from the later of their return date or the commencement of this determination (8 April 2020). The transitional Schedule 3 gives an extra 14 days for those already back before commencement. Keep track of the date of return to family location. If the member stays with family beyond 14 days, they must not claim food allowance for any period after the cut-off. If they need to extend their stay due to COVID-19 restrictions, they may lose the allowance - plan ahead.
For overseas members evacuated or returning: Upon evacuation, ensure the flight is booked in accordance with section 14A.1.4.1 - economy class to the airport nearest the location where you will work or the capital city near where you will live. If you were evacuated between 27 March and 8 April 2020, you may be entitled to a flight retrospectively; contact Defence administration to arrange reimbursement or credit. Keep proof of your own travel costs paid during that period.
Upon return to Australia, members are eligible for commercial accommodation with cooking facilities for 28 days from arrival. However, if you are required to isolate under a law and the State or Territory provides accommodation, you must use that accommodation on those days and cannot claim commercial accommodation or meal supplement. To ensure you receive proper support, check the legal basis of your quarantine: if you are in mandatory state quarantine under a public health order, you lose the right to Defence-funded accommodation and meal supplement. If you are in voluntary self-isolation based on health advice, you retain entitlement. This distinction is critical. Keep records of any quarantine orders or directives.
If the Director of Attaché and Overseas Management makes a decision to reduce your allowance (from accompanied to unaccompanied, or to cease it), you should request written reasons. The decision is made having regard to DFAT advice; you may wish to seek a review through Defence’s internal complaints mechanism or the Ombudsman, as the determination does not specify an avenue. Keep any communications about your posting status.
For temporary duty: If you are required to undertake temporary duty in another location and commuting is not reasonable, you may be eligible for travel under Chapter 9. This provision recognises that COVID-19 public transport restrictions may make commuting impractical. Get written confirmation from your chain of command that commuting is unreasonable.
General compliance tips: Maintain a diary of dates and reasons for absences, isolation periods, accommodation used, and any state orders. Update Defence payroll promptly on any change in circumstances that could affect entitlements (e.g., moving from state quarantine to commercial accommodation, or leaving family location). Overpayments will be recovered, so if in doubt, do not claim. Seek advice from your unit administrative officer or Defence People Group if a situation is not covered by these provisions.
Given the broad discretion on overseas allowances and the absence of a cumulative cap on short absence, the best compliance strategy is documentation and early engagement with the chain of command. The determination favours flexible administration over bright-line rules, which means consistency will depend on local interpretation.