Debt Collectors (Field Agents and Collection Agents) Regulation 2014
sec.12Finding out or verifying facts material to regulated activity
Start here
Get a plain-English read of sec.12
Turn the raw legal text into a practical explanation grounded in Debt Collectors (Field Agents and Collection Agents) Regulation 2014.
sec.12 Finding out or verifying facts material to regulated activity
A debt collector appointed by a client to perform a regulated activity must take reasonable steps to find out or verify the facts material to the regulated activity that a prudent debt collector would have found out or verified to avoid error, omission, exaggeration or misrepresentation. The steps must be taken at the time of appointment and afterwards as the occasion arises. (sec.12-ssec.1) A debt collector appointed by a client to perform a regulated activity must take reasonable steps to find out or verify the facts material to the regulated activity that a prudent debt collector would have found out or verified to avoid error, omission, exaggeration or misrepresentation. (sec.12-ssec.2) The steps must be taken at the time of appointment and afterwards as the occasion arises.