11General requirements for electronic communications

11 General requirements for electronic communications

(1) A person who communicates electronically with the Department must communicate by:

(a) an EDI message attached to an S/MIME SMTP email to an email address specified by the Department; or

(b) an EDI message delivered by MQ over an MQ channel preconfigured by agreement with the Department; or

(c) the Cargo Interactive Facility using HTTPS to a Departmental website using a version of an internet browser that is supported by the Department for such transactions; or

(d) an API to a nominated Departmental Endpoint.

(2) For the purposes of subparagraphs 11(1)(a)-(c), a person who communicates electronically with the department must:

(a) be registered in:

(i) the Common Connect Facility; and

(ii) the ICS; and

(b) communicate with the Department using Public Key Infrastructure (PKI) in accordance with the Commonwealth’s Gatekeeper® strategy administered by the Digital Transformation Agency; and

(c) configure the person’s email software with the appropriate digital certificate to be able to decrypt encrypted emails sent to the person by the Department.

Note: The Commonwealth Gatekeeper® strategy could in 2025 be viewed on the Australian Government Digital Transformation Agency’s website (https://www.dta.gov.au).

(3) For the purposes of subparagraph 11(1)(d), a person who communicates electronically with the Department by an API to a Departmental endpoint must:

(a) be registered in Home Affairs Access Manager; and

(b) use an authenticated and authorised digital machine certificate linked to the organisation’s ABN.