17Trusted trader benefits

17 Trusted trader benefits

(1) For paragraph 179(1)(e) of the Act, this section prescribes the kind of benefits that may be received by an entity under a trusted trader agreement.

Note: The agreement may require the entity to comply with specified conditions relating to the benefits the entity receives (see subsection 19(4)).

Direct contact officer

(1A) The entity may receive direct contact with an Immigration and Border Protection worker, who may provide:

(a) liaison assistance with relevant Commonwealth agencies:

(i) to resolve an issue the entity has in relation to the entity’s international supply chain; or

(ii) to facilitate technical support in relation to an issue with Commonwealth systems the entity uses in relation to the entity’s international supply chain; and

(b) information in relation to compliance with Customs-related laws in the entity’s international supply chain.

Priority processing

(1B) The entity may receive priority processing for the following:

(a) a request for an advance ruling in relation to the tariff, valuation, or origin of imported goods, or any request for review by the Department of an advance ruling;

(b) a claim for a drawback of duty made in accordance with the condition in item 3 or 4 of the table in section 37 of the Customs (International Obligations) Regulation;

(c) an application for a refund, rebate or remission of duty made in accordance with section 107 of the Customs Regulation 2015 or section 26 of the Customs (International Obligations) Regulation 2015.

Australian Trusted Trader logo and name

(2) The entity may be entitled to use:

(a) a logo, known as the Australian Trusted Trader logo; and

(b) the name “Australian Trusted Trader”.

Priority examination

(3) The entity may receive priority examination of its goods while the goods are subject to customs control.