47Costs disclosure

47 Costs disclosure (1) A licensee must, in accordance with this section, disclose to a client the costs of the conveyancing work that the licensee is to carry out for the client. (2) A licensee must give the disclosure referred to in subsection (1)— (a) before or at the time the licensee is retained by the client; or (b) if it is not reasonably practicable to make the disclosure at that time, as soon as practicable after being retained by the client. (3) A disclosure under subsection (1) must contain the following information— (a) if the amount of the costs is known, that amount; (b) if the amount of the costs is not known, the basis for their calculation; (c) the manner in which the client will be invoiced; (d) the following avenues that are open to the client in the event of a dispute in relation to costs— S. 47(3)(d)(i) amended by No. 21/2012 s. 239(Sch. 6 item 10.4). (i) making a complaint to the Director under Part 6.2 of the **Australian Consumer Law and Fair Trading Act 2012**; S. 47(3)(d)(ii) amended by No. 21/2012 s. 239(Sch. 6 item 10.5). (ii) making an application to VCAT under Chapter 7 of the **Australian Consumer Law and Fair Trading Act 2012**; (e) any other prescribed information. (4) A client of a licensee is not required to pay the licensee's costs if— (a) the licensee does not make a disclosure to the client in accordance with this section; and (b) section 48 does not apply.