Competition and Consumer (Industry Codes—Franchising) Regulations 2024
63Disclosure of personal information of former franchisees
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63 Disclosure of personal information of former franchisees
(1) A franchisor must not disclose a former franchisee’s personal information to a prospective franchisee unless: (a) at least 14 days before doing so, the franchisor informed the former franchisee, in writing, that the former franchisee may give a written request under subsection (2); and (b) the former franchisee has not given such a written request to the franchisor.
Civil penalty: 600 penalty units.
(2) A former franchisee may give a franchisor a written request that the former franchisee’s personal information not be disclosed to a prospective franchisee. (3) A franchisor must not engage in conduct with the intention of influencing a former franchisee to make, or not make, such a request.
Civil penalty: 600 penalty units.