Competition and Consumer (Industry Codes—Food and Grocery) Regulations 2024
59Reports by the Code Mediator
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59 Reports by the Code Mediator
(1) The Code Mediator must prepare a written report for each financial year. (2) The report must include the following: (a) a description of the ways it has assisted suppliers of the large grocery business during the financial year in relation to the matters described in paragraphs 48(1)(b), (f) and (g); (b) the number of complaints referred to it under this Subdivision during the financial year; (c) in general terms and without identifying a complainant—the nature of each of those complaints; (d) the time taken to investigate each of those complaints; (e) the outcome of each of those investigations; (f) whether or not each of those complaints was resolved to the satisfaction of the relevant supplier; (g) the number of those complaints for which the Code Mediator recommended payment of compensation; (h) any information given to the Code Mediator by the large grocery business under section 41 (information about price increases) during the financial year. (3) The Code Mediator must give a copy of the report to each of the following within 30 business days after the end of the financial year: (a) the large grocery business; (b) the Commission; (c) the Code Supervisor. (4) Within 1 business day of being given a copy of the report, the large grocery business must publish a copy of the report on the large grocery business’ website.