56Acceptance period for a proposed remedy

56 Acceptance period for a proposed remedy

(1) The acceptance period, for a proposed remedy for dealing with a complaint, is: (a) unless paragraph (b) applies—the 20‑business‑day period beginning on the day the supplier is given the notice under subsection 54(5) setting out the details of the proposed remedy; or (b) if the notice under subsection 54(5) setting out the details of the proposed remedy is the result of a reconsideration of the complaint under subsection 57(2)—the 10‑business day period beginning on the day the supplier is given that notice. (2) However, if paragraph (1)(a) applies and within that period the supplier: (a) requests under Subdivision B the Code Supervisor to independently review the Code Mediator’s process in dealing with the complaint; and (b) notifies the Code Mediator that the supplier has done so; the acceptance period for the proposed remedy ends 10 business days after: (c) if on a later day the supplier is notified of the Code Supervisor’s decision not to conduct the independent review (see subsection 63(3))—that later day; or (d) if on a later day the supplier is notified of the completion of the independent review (see subsection 64(6)), and the review did not recommend that the Code Mediator reconsider the complaint—that later day; or (e) if the independent review recommended that the Code Mediator reconsider the complaint—the day the supplier is notified under subsection 54(5) of the outcome of that reconsideration.