Competition and Consumer (Industry Code—Port Terminal Access (Bulk Wheat)) Regulation 2014
12Dealing with an incomplete application
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12 Dealing with an incomplete application
If an exporter has applied to a port terminal service provider under paragraph 11(1)(a) and the port terminal service provider is not satisfied on reasonable grounds that the exporter’s application is complete, the provider must: (a) within 5 business days after receipt of the application, notify the exporter, in writing, of the additional information required to be provided by the exporter; and (b) if additional information is provided by the exporter—within 3 business days after receipt of the additional information, notify the exporter, in writing, whether the information provided is sufficient.