6.1Requirement for data holders—internal dispute resolution

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A data holder in relation to a particular designated sector must meet the internal dispute resolution requirements in relation to that sector.

Note 1: See rule 1.7 for the meaning of “meets the internal dispute resolution requirements”. See also:

for the banking sector and non-bank lenders sector—clause 5.1 of Schedule 3;
for the energy sector—clause 5.1 of Schedule 4.

Note 2: An accredited person must also meet those internal dispute resolution requirements: see paragraph 5.12(1)(b).

Note 3: This rule is a civil penalty provision (see rule 9.8).

Section 6.1 - Competition and Consumer (Consumer Data Right) Rules 2020 - Requirement for data holders—internal dispute resolution | Zoe