31Alternatives to Tribunal determining the matter

31 Alternatives to Tribunal determining the matter

31 Alternatives to Tribunal determining the matter

(1) The Tribunal must take such steps as to it seems reasonable to encourage the parties to an application for review to effect an amicable agreement.

(2) The Tribunal may, before it hears an application, or before it determines a matter the subject of an application, refer the application or matter—

(a) to the service provider for resolution at a local level, or

(b) to the Ombudsman recommending that consideration be given to investigation or resolution of the matter under this Act or the Ombudsman Act 1974, or

(c) for investigation by any other appropriate investigative authority.

(3) The powers conferred on the Tribunal by this section are in addition to any other powers that the Tribunal has under the Civil and Administrative Tribunal Act 2013 with respect to the use of resolution processes.

s 31 (previously s 43): Subst 1997 No 77, Sch 1.6 [7]. Am 2002 No 42, Sch 1 [24]. Renumbered 2002 No 42, Sch 1 [29]. Am 2013 No 95, Sch 2.37 [7]