Community Services (Complaints, Reviews and Monitoring) Act 1993
27Additional grounds for investigating complaint
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27 Additional grounds for investigating complaint
27 Additional grounds for investigating complaint
In addition to any ground on which the Ombudsman may investigate a community services complaint under the Ombudsman Act 1974, the Ombudsman may investigate any such complaint if it appears to the Ombudsman that—
(a) the complaint raises a significant issue of public safety or public interest, or
(b) the complaint raises a significant question as to the appropriate care or treatment of a person by a service provider.
ss 25–27: Ins 2002 No 42, Sch 1 [22].