26Can a complaint be withdrawn?

26 Can a complaint be withdrawn?

26 Can a complaint be withdrawn?

(1) A complainant may withdraw a community services complaint at any time by notice in writing to the Ombudsman.

(2) On the withdrawal of a complaint, the Ombudsman may cease to deal with it or may continue to deal with the matter the subject of the complaint if it appears to the Ombudsman that—

(a) the matter raises a significant issue of public safety or public interest, or

(b) the matter raises a significant question as to the appropriate care or treatment of a person by a service provider.

ss 25–27: Ins 2002 No 42, Sch 1 [22].