Commonwealth Electoral (COVID Enfranchisement) Regulations 2022
12Procedures for requesting to vote by a secure telephone vote
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12 Procedures for requesting to vote by a secure telephone vote
(1) The Electoral Commissioner: (a) must determine, in writing, the days on which and times when voting by a secure telephone vote is to be available for an individual; and (b) must determine, in writing, procedures for assessing whether an individual is a registered secure telephone voter; and (c) may give directions to officers in relation to requests to vote by a secure telephone vote.
Note: Due to subsection 202AFA(1) of the Act, voting by a secure telephone vote may only be available to be used by an individual at a general election, Senate election or by‑election during the period:
(a) starting at 6.01 pm on the Wednesday that is 3 days before the polling day in the election; and
(b) ending on the close of the poll for the election.
Note: Example: For the purposes of paragraph (b) of this subsection, the procedures may include a requirement for a call centre operator to ask the individual one or more questions about information provided on an approved list of voters, a certified list of voters or a reference Roll about the voter whose name the individual has used.
(2) The Electoral Commissioner must ensure that any registered secure telephone voter who at 6 pm on the polling day for the election: (a) is waiting on a call to an authorised call centre to request a vote by a secure telephone vote or is in the process of voting by a secure telephone vote; and (b) is entitled to vote by a secure telephone vote; and (c) wishes to vote; is able to vote by a secure telephone vote.