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Code of Conduct for the Supply of Electricity to Small Use Customers 2022
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Code of Conduct for the Supply of Electricity to Small Use Customers 2022
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Turn the raw legal text into a practical explanation grounded in Code of Conduct for the Supply of Electricity to Small Use Customers 2022.
Part 12 — Complaints and dispute resolution
Obligation to establish complaints handling procedures 90
Response times for complaints 90
Advice about outcome of complaint 91
Obligation to refer complaint 91