Code of Conduct for the Supply of Electricity to Small Use Customers 2022
Part 10Information and communication
Start here
Get a plain-English read of Part 10
Turn the raw legal text into a practical explanation grounded in Code of Conduct for the Supply of Electricity to Small Use Customers 2022.
Part 10 — Information and communication
Division 1 — Obligations for retailers
-
General information 75
-
Information about tariffs, fees, charges and products 76
-
Information about variations to tariffs, fees or charges: regulated prices 76
-
Information about variations to tariffs, fees or charges: non‑regulated prices 77
-
Historical billing data 78
-
Service standard payments 78
-
Distribution matters 78
Division 2 — Obligations for distributors
-
General information 79
-
Information about supply changes or interruptions 80
Division 3 — Obligations for retailers and distributors
-
Written information must be easy to understand 80
-
Special information needs 81
-
Metering 81
Division 4 — Disconnection or interruption for emergencies
- Disconnection or interruption for emergencies 82