15Feedback, evaluation and review

15 Feedback, evaluation and review

 15.1 A training course must provide for student and instructor feedback about, and evaluation of, each stage of the training course.

 15.2 The training course must provide that:

(a) if the student or instructor so chooses —the identity of the student or instructor giving feedback or evaluation is protected from disclosure to anyone except with the person’s written consent or by a court order; and

(b) no punitive action may be taken by the training organisation against a student or instructor who gives feedback and evaluation.

 15.3 The training course must provide for the training organisation to use student and instructor feedback and evaluation in reviewing each stage of the training course (internal stage review).

 15.4 Each internal stage review must include the following:

(a) identification of actual and potential training deficiencies;

(b) analysis of their causes;

(c) corrective action to remedy them.

 15.5 A training organisation must give CASA a copy of an internal stage review upon written request by a CASA officer at least equivalent to Group General Manager.