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Children (Detention Centres) Regulation 2015
54Review of decision on complaint
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54 Review of decision on complaint
54 Review of decision on complaint
(1) A complainant who is not satisfied with the decision on the complaint may apply to the referee’s supervisor or to the Secretary for a review of that decision.
(2) An application for a review is to be dealt with in accordance with the complaints guidelines.
(3) An application for a review of the decision on a complaint must not be dealt with by the person who dealt with the complaint or by any person who is subordinate to the person who dealt with the complaint.