39Request for sensitive information by official visitors

39 Request for sensitive information by official visitors (a) a complaint is made to an official visitor for a visitable place in relation to the place under the Official Visitor Act 2012, section 22; and (b) the visitor intends to ask the operating entity for the visitable place for assistance in exercising the visitor’s functions at the (c) the request involves giving sensitive information. Note An operating entity for a visitable place must give an official visitor any reasonable assistance the official visitor asks for to exercise the official visitor’s functions at the place (see Official Visitor Act 2012, s 18). (2) Before asking the operating entity for assistance, the official visitor must consider whether the complaint would be better dealt with by, and should be referred to, an investigative entity. operating entity, for a visitable place—see the Official Visitor Act 2012, dictionary.