NSWIn ForceRegulation
Casino Control Regulation 2019
31QAccess to information about patron’s gaming and transactions using player card
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#### 31Q Access to information about patron’s gaming and transactions using player card
31Q Access to information about patron’s gaming and transactions using player card
> > (1) This clause applies to the information about a patron’s gaming and transactions required to be recorded by the casino operator under clause 31P(1)(a)–(d) and (2)(a)–(g) (patron information).
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> > (2) The casino operator must ensure patron information is—
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> > > (a) kept up to date, and
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> > > (b) accessible in a format showing the information for a day, week or month.
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> > (3) If a patron requests access to patron information, the casino operator must give the patron access to the information—
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> > > (a) for patron information related to gaming at a table game—within 48 hours of the request, or
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> > > (b) otherwise—within 24 hours of the request.
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> > (4) Access to information under subclause (3) must be given electronically, unless the patron requests access in hard copy.
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> **cl 31Q:** Ins 2024 (374), Sch 1\[23\].