31QAccess to information about patron’s gaming and transactions using player card

31Q Access to information about patron’s gaming and transactions using player card

31Q Access to information about patron’s gaming and transactions using player card

(1) This clause applies to the information about a patron’s gaming and transactions required to be recorded by the casino operator under clause 31P(1)(a)–(d) and (2)(a)–(g) (patron information).

(2) The casino operator must ensure patron information is—

(a) kept up to date, and

(b) accessible in a format showing the information for a day, week or month.

(3) If a patron requests access to patron information, the casino operator must give the patron access to the information—

(a) for patron information related to gaming at a table game—within 48 hours of the request, or

(b) otherwise—within 24 hours of the request.

(4) Access to information under subclause (3) must be given electronically, unless the patron requests access in hard copy.

cl 31Q: Ins 2024 (374), Sch 1[23].