10Integrated public number database

10 Integrated public number database

(1) The licensee must establish and maintain an industry‑wide integrated public number database to provide information for purposes connected with the following activities: (a) providing directory assistance services; (b) providing operator services or operator assistance services; (c) publishing public number directories; (d) providing location dependent carriage services; (e) the operation of emergency call services or assisting emergency services under Part 12 of the Act; (f) assisting enforcement agencies or safeguarding national security under Part 14 of the Act; (g) any other activities specified by the ACA by written notice to the licensee.

Note: A public number directory includes classified business directories like the Yellow Pages and specialist trade directories.

(2) The licensee must comply with subclause (1) before: (a) 1 July 1998; or (b) if an earlier date is specified by the ACA in the Gazette—that date. (3) The licensee may use the database, and any information derived from it, only for the purposes mentioned in subclause (1).

Note: The ACA may give written directions to the licensee under section 581 of the Act about complying with this subclause (eg how it will control transfer of information to and from the database and restrictions it will place on access by its employees).

(4) The database must include, for each public number of a customer of each carriage service provider: (a) the public number; and (b) the name of the customer; and (c) the address of the customer; and (d) the service location, if practicable; and (e) the name of the carriage service provider that provides: (i) services for originating or terminating carriage services to the customer; or (ii) public mobile telecommunications services to the customer; and (f) whether the telephone is to be used for government, business, charitable or private purposes, if practicable; and (g) any other information required by the ACA by written notice to the licensee. (5) The database must show if a telephone number is an unlisted number. (6) The database must include, for each payphone, its public number and location. (7) If a carriage service provider asks for access to information from the database, the licensee must give access only for the purpose of helping the provider: (a) to provide its own directory assistance services; or (b) to provide its own operator services or operator assistance services; or (c) to produce a public number directory; or (d) to provide its own location dependent carriage services; or (e) to provide information for the operation of emergency call services or assisting emergency services under Part 12 of the Act; or (f) to provide information for assisting enforcement agencies or safeguarding national security under Part 14 of the Act; or (g) to provide services connected with the matters mentioned in paragraphs (a), (b), (c) and (d); or (h) to undertake any other activities specified by the ACA by written notice to the licensee. (8) The licensee must give information from the database, about its own customers and customers of other carriage service providers, that is required under subsection 313(3) or (4) of the Act.