47Notice to person to provide information and documents

47 Notice to person to provide information and documents

(1) If the Ombudsman reasonably believes that a person has, or could take reasonable steps to obtain, information or documents relevant to the inquiry, the Ombudsman may, by notice, require the person to send to the Ombudsman: (a) a statement setting out the specified information; and (b) specified documents. (2) The notice must: (a) be in writing; and (b) specify the period within which the statement and documents referred to in subsection (1) must be sent to the Ombudsman; and (c) be served on the person. (3) The period specified in the notice must be a period of at least 10 business days commencing on the day the notice is served. (4) A person who is served a notice under this section must comply with the notice.

Penalty: 30 penalty units.

(5) A person is not subject to a requirement under subsection (4) if: (a) the person does not have the information or document required; and (b) the person has taken all reasonable steps available to the person to obtain the information or document required and has been unable to obtain it.