Australian Postal Corporation (Performance Standards) Regulations 2019
7Frequency of delivery
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7 Frequency of delivery
(1) Australia Post must service: (a) at least every second day (disregarding a Saturday, a Sunday or a public holiday in the place where the delivery point is located)—98% of all delivery points; and (b) at least 2 days each week—99.7% of all delivery points. (2) For the purposes of this section, a delivery point is a mail address that, taking account of accessibility, delivery cost and general volume of mail for the address, it is practicable and reasonable to service frequently.
Note: The following are examples of delivery points:
(a) street and roadside letter delivery boxes;
(b) post office private boxes and locked bags;
(c) private and community bags.
(3) For the purposes of this section, to service a delivery point means to be available to visit the delivery point and, if there is a postal article addressed to the delivery point, deliver the article.