Australian Postal Corporation (Performance Standards) Regulations 2019
11Retail outlets
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11 Retail outlets
(1) Australia Post must maintain, in Australia, at least 4,000 offices (retail outlets) at which persons can purchase Australia Post products and services. (2) At any time, there must be at least 2,500 retail outlets that are not in major cities, and such outlets must be at least 50% of all the retail outlets. (3) Retail outlets must be located so that: (a) at least 90% of residences in major cities are located within 2.5 kilometres of a retail outlet; and (b) at least 85% of residences not in major cities are located within 7.5 kilometres of a retail outlet. (4) To avoid doubt, this section does not require a retail outlet to be capable of retailing all kinds of Australia Post products and services at all times.