Aged Care (Consequential and Transitional Provisions) Rules 2025
154Deemed complaints—issues not dealt with
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154 Deemed complaints—issues not dealt with
(1) This section applies if, before the transition time: (a) a person had made a complaint to the Commissioner under subsection 11(1) of the Commission Rules; and (b) the Commissioner had not, under subsection 13(1) of the Commission Rules, made any decision, or taken any action, in relation to an issue raised in the complaint. (2) At the transition time, the person is taken to have made a complaint about the issue to the Complaints Commissioner under subsection 361‑10(1) of the new rules.