Aged Care Act 2024
550Confidentiality of identity of disclosers
Start here
Get a plain-English read of 550
Turn the raw legal text into a practical explanation grounded in Aged Care Act 2024.
550 Confidentiality of identity of disclosers
(1) An entity contravenes this subsection if:
(a) an individual (the discloser) makes a disclosure of information (the qualifying disclosure) that qualifies for protection under section 547; and
(b) the entity discloses any of the following (the confidential information):
(i) the identity of the discloser;
(ii) information that is likely to lead to the identification of the discloser; and
(c) the confidential information is information that the entity obtained directly or indirectly because of the qualifying disclosure; and
(d) the disclosure referred to in paragraph (b) is not authorised under subsection (2).
(2) A disclosure referred to in paragraph (1)(b) is authorised under this subsection if:
(a) the disclosure is made to an Appointed Commissioner or a member of the staff of the Commission; or
(b) the disclosure is made to the System Governor, or an official of the Department; or
(c) the disclosure is made to the Inspector‑General of Aged Care; or
(d) the disclosure is made to a police officer; or
(e) the disclosure is made to a legal practitioner for the purpose of obtaining legal advice or legal representation in relation to the operation of this Part; or
(f) the disclosure is made with the consent of the discloser; or
(g) the disclosure is necessary to lessen or prevent a serious threat to the safety, health or wellbeing of one or more individuals; or
(h) the disclosure is made to a court, tribunal or a Royal Commission (within the meaning of the Royal Commissions Act 1902); or
(i) the discloser elects to have the qualifying disclosure managed or dealt with as:
(i) a complaint under section 361; or
(ii) a complaint or feedback under paragraph 165(1)(b); or
(j) both of the following apply:
(i) the confidential information is in the public domain before the disclosure is made;
(ii) the original disclosure of the confidential information into the public domain (before the disclosure is made) was not in contravention of subsection (1).
(3) Subsection (1) does not apply if:
(a) the confidential information disclosed by the entity (as mentioned in paragraph (1)(b)):
(i) is not the identity of the discloser; and
(ii) is reasonably necessary for the purposes of dealing with the matter referred to in paragraph 547(c) to which the qualifying disclosure relates; and
(b) the entity takes all reasonable steps to reduce the risk that the discloser will be identified as a result of the disclosure of the confidential information referred to in paragraph (1)(b).