350Engagement and education functions

350  Engagement and education functions

  The engagement and education functions of the Commissioner are the following:

 (a) to engage with individuals accessing funded aged care services and their supporters or other persons supporting those individuals, to learn about their experiences with aged care services;

 (b) to develop, in consultation with individuals accessing funded aged care services and their supporters or other persons supporting those individuals, best practice models for the engagement of registered providers and aged care workers with the individuals accessing those services;

 (c) to promote those best practice models to registered providers and responsible persons and aged care workers of registered providers;

 (d) to engage and educate registered providers, responsible persons and aged care workers of registered providers, individuals accessing funded aged care services and their supporters or other persons supporting those individuals, and operators of aged care digital platforms, on the following:

 (i) the rights of individuals under the Statement of Rights;

 (ii) the functions of the Commissioner;

 (iii) the functions of the Complaints Commissioner;

 (iv) the obligations that apply to registered providers under Part 4 of Chapter 3;

 (e) to build capability of registered providers, responsible persons and aged care workers of registered providers, individuals accessing funded aged care services and their supporters or other persons supporting those individuals, and operators of aged care digital platforms, to understand and promote the objectives of this Act;

 (f) to collect, correlate, analyse and disseminate information relating to the Commissioner’s functions.