austlii:nsw/NSWPICMP/2025/773
General information, not legal advice.
NSWPICMP
2025-10-08
Original judgment source is linked above.
Yun v QBE Insurance (Australia) Limited [2025] NSWPICMP 773
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; assessment of threshold psychological injury under section 1.6(3); claimant suffered injury as passenger in an accident; psychological condition existing since accident; Medical Assessor found the accident caused adjustment disorder; claimant sought review; Held - claimant had experienced psychological symptoms for more than six months; sustained persistent depressive disorder (dysthymia) from accident; certificate revoked; not a threshold injury.
Certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017 (the MAI Act)
which is NOT a THRESHOLD INJURY for the purposes of the MAI Act.
Dr Jung Sook Kim dated 13 November 2023, the claimant requested a further review of the insurer's threshold injury decision in light of this new information pursuant to cl 4.43(c) of the Motor Accident Guidelines (Guidelines) on 12 December 2023. 5. The insurer maintained the decision on 1 February 2024, which lead to a request for a second internal review, in which the insurer again reaffirmed the decision to deem the claimant's injuries to be threshold in nature. 6. The claimant sought a determination from the Personal Injury Commission (Commission) on whether the injuries she sustained from the subject motor accident are threshold or not within the definition of s 1.6 of the MAI Act. The claimant submitted the claimant's psychological sequelae arising from the accident to be assessed and determined. 7. On 17 May 2024 Medical Assessor Fukui of the Commission assessed the claimant and issued a certificate dated 5 June 2024. The Medical Assessor found the accident caused an adjustment disorder with mixed anxiety and depressed mood. This was a threshold injury for the purposes of the MAI Act. 8. The claimant applied under s 7.26 of the MAI Act to refer this assessment to a review panel on the grounds that the medical assessment was incorrect in a material respect. The claimant provided reasons why it opposed that application. 9. The Presidential delegate accepted the claimant's application. 10. The Commission's President constituted this Review Panel (the Panel) to review the above medical assessment (the Review). 11. Following rule 128(1) of the Personal Injury Commission Rules 2021 (the PIC Rules) the Panel 'is to conduct and determine the proceedings in accordance with procedures determined by the panel'. 12. The Panel met on 27 May 2025 to discuss how this matter will proceed. 13. The Panel considered re-examination was required and Medical Assessors Canaris and Gupta arranged to conduct this examination on behalf of the Panel via MS Teams on
16 July 2025. 14. The claimant was also directed to provide up to date clinical notes from her general practitioner (GP) and treating psychiatrist.
"5.3 The assessment will determine whether the injury related to the claim is a soft tissue injury or a threshold psychological or psychiatric injury caused by the motor accident.
5.4 Diagnostic imaging is not considered necessary to assess threshold injury.
5.5 A diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer.
5.6 The assessment of whether an injury caused by the accident is a threshold injury for the purposes of the Act should be based on the evidence available and include all relevant findings derived from:
(a) a comprehensive accurate history, including pre-accident history and pre-existing conditions
(b) a review of all relevant records available at the assessment
(c) a comprehensive description of the injured person's current symptoms
(d) a careful and thorough physical and/or psychological examination
(e) diagnostic tests available at the assessment. Imaging findings that are used to support the assessment should correspond with symptoms and findings on examination."
"Threshold psychological or psychiatric injury assessment
5.10 In assessing whether an injury is a threshold psychological or psychiatric injury, an assessment of whether a psychiatric illness is present is essential.
5.11 The assessment of whether a psychiatric illness is present must be made using the Diagnostic & Statistical Manual of Mental Disorders (DSM-5), Fifth Edition, 2013, published by the American Psychiatric Association.
5.12 Where the symptoms associated with the injured person's psychological or psychiatric injury do not meet the assessment criteria for a recognised psychiatric illness, with the exception of acute stress disorder and adjustment disorder, the injury will be considered a threshold injury."
"6.6 Causation is defined in the Glossary at page 316 of the AMA4 Guides as follows:
'Causation means that a physical, chemical or biologic factor contributed to the occurrence of a medical condition. To decide that a factor alleged to have caused or contributed to the occurrence or worsening of a medical condition has, in fact, done so, it is necessary to verify both of the following:
This, therefore, involves a medical decision and a non-medical informed judgement.
6.7 There is no simple common test of causation that is applicable to all cases, but the accepted approach involves determining whether the injury (and the associated impairment) was caused or materially contributed to by the motor accident. The motor accident does not have to be a sole cause as long as it is a contributing cause, which is more than negligible. Considering the question 'Would this injury (or impairment) have occurred if not for the accident?' may be useful in some cases, although this is not a definitive test and may be inapplicable in circumstances where there are multiple contributing causes."
Dr Hajeong Lee to date for treatment and management of her physical and psychological injuries sustained from the accident. 3. The claimant had been mentally healthy before the accident. Since July 2023, the claimant received counselling for psychological injuries sustained in the accident. 4. Dr Jung Sook Kim diagnosed major depressive disorder and generalised anxiety disorder. This was broken down per the relevant DSM-5 criteria in Dr Kim's treating report dated
13 November 2023. 5. For example, the insurer mentioned in the second internal review outcome that the accident was self-reported to police on 5 May 2023 and that the police have deemed this as a minor traffic crash. 6. The claimant submits that referring to the police classification of the accident as minor to downplay the seriousness of the accident is misleading. The NSW Police Force's definition of a 'minor traffic crash' is in fact one that is reportable to NSW Police when all involved parties exchange their details, no drugs or alcohol was involved, vehicles required towing, and no persons required medical treatment within 24 hours after the crash. 7. It is not a measure of the seriousness of the accident, but instead a term used to triage accidents to determine whether it is reportable to police or not. 8. Relying on the police report is misleading and not applicable to whether the claimant's psychological symptoms give rise to a recognised psychiatric illness. 9. The insurer was informed on 28 February 2024, the claimant has had to cease working on
29 December 2023 due to her injuries, despite attempting to keep working after the accident. 10. The claimant continued to be significantly debilitated by her ongoing psychological sequelae and symptoms since the accident. She resorted to medication in the form of Effexor 150mg, Temazepam and Prazosin to manage her symptoms. 11. In respect to Medical Assessor Hong's diagnosis of adjustment disorder Criterion E of the DSM-5 criteria for adjustment disorder requires symptoms to not persist for more than six months after the specific disturbance that caused the claimant's psychological injury. 12. The claimant's accident was on 28 April 2023, almost 13 months before the assessment. 13. The Medical Assessor acknowledged the claimant had begun experiencing psychological symptoms within a month of the accident and had sought treatment with a psychologist around three months afterwards, which continued for several months. 14. At the time of assessment with the Medical Assessor, approximately a year after the claimant's psychological symptoms had commenced, the claimant had still been taking anti-depressants to manage her symptoms. 15. The claimant's symptoms have persisted for longer than six months. The claimant submits that she does not satisfy Criterion E for adjustment disorder. 16. The claimant also refers to cl 5.5 and 5.6 of the Guidelines. Clause 5.5 states that 'a diagnosis for the purpose of a threshold injury decision must be based on a clinical assessment by a medical practitioner or other suitably qualified person independent from the insurer'. 17. The claimant submits that Dr Kim's treating report contained all relevant findings as required under cl 5.6. 18. The claimant referred to Lynch v AAI Limited t/as AAMI [2022] NSWPICMP 6 (Lynch). As
Dr Kim was suitably qualified to diagnose the claimant's psychological condition, the claimant's injuries satisfy the conditions for non-threshold injury, even if her symptoms were in remission when she assessed later. 19. The claimant therefore submits that at the very least, her diagnosis at one point following the accident was that of recognised psychiatric illnesses and not acute stress disorder nor adjustment disorder and so should be considered to be beyond the definition of a threshold injury even if she is considered to be in remission at the time of an assessment by the Panel.
4 May 2023, almost one week after the subject accident, when she attended upon her GP. 3. Whilst the claimant denied any pre-existing conditions or injuries, Dr Jung Sook Kim treating records refer to an accident which occurred in the months before the subject accident, in January or February of 2023. The insurer reserved the right to rely on records pertaining to the earlier accident and the claimant's medical condition generally. 4. The claimant referred "psychological sequelae" for assessment relying upon Dr Kim's diagnosis of major depressive disorder and generalised anxiety disorder provided by Dr Kim in her treating report dated 13 November 2023. 5. The insurer accepts that both major depressive disorder and generalised anxiety disorder are non-threshold injuries however submits that the claimant has not produced sufficient clinical evidence to support her alleged symptomatology meeting the relevant criteria under the Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, Text Revision ('DSM-5-TR'). 6. In particular, the insurer submits that Dr Kim did not adequately justify her opinion that the relevant DSM-5-TR criteria has been met for the reasons contained in the Internal Review Certificate of Determination dated 22 February 2024 and summarised below. 7. As to the diagnosis of major depressive disorder, the insurer submits that Dr Kim has not provided sufficient justification to endorse criterion A of the DSM-5-TR criteria noting that:
(a) only four out of five required symptoms have been reported, being "hopelessness" (symptom 1), "lack of energy" (symptom 6), "concentration problems" (symptom 8) and "sleeping problems" (symptom 4). As previously indicated in the Certificate of Determination following the second Internal Review, the insurer notes that the symptoms of "loss of motivation" provided by Dr Kim in her report dated 13 November 2023 is not a symptom listed under Criterion A according to the DSM-5-TR;
(b) the DSM-5-TR requires that at least one of the symptoms of "depressed mood" or "loss of interest or pleasure" is satisfied, and
(c) Dr Kim has not confirmed if the abovementioned symptoms have been present within the same 2-week period as required for the diagnosis of major depressive disorder under the DSM-5-TR.
(a) in relation to Criterion A, Dr Kim has not specified the events or activities causing anxiety, nor has she confirmed that the intensity, duration and frequency of the same is out of proportion to the actual likelihood or impact of the anticipated event as required under the DSM-5-TR, and
(b) in relation to Criterion B, Dr Kim has not provided any detail to distinguish the claimant's symptoms from non-pathological anxiety.
Psychosocial history and pre-accident history
History of symptoms and treatment following the motor accident
"I wanted to study in Australia - the money I set aside for the studies - that disappeared - the happy life we had together disappeared - we couldn't sleep together - we aren't together anymore - the happiness I had disappeared from the accident."
Details of any relevant injuries or conditions sustained since the motor accident
which is NOT a THRESHOLD INJURY for the purposes of the MAI Act.
[3] Review Panel Report and Directions dated 24 February 2025.
Yun
QBE Insurance