austlii:nsw/NSWPICMP/2025/521
General information, not legal advice.
NSWPICMP
2025-07-17
Original judgment source is linked above.
Woodham v Insurance Australia Ltd t/as NRMA Insurance [2025] NSWPICMP 521
MOTOR ACCIDENTS - Motor Accidents Injuries Act 2017; review of Medical Assessment Certificate (MAC); persistent depressive disorder with alcohol disorder; post-traumatic stress disorder (PTSD); no prior history of mental illness; proximity to catastrophic motor vehicle accident; attempt to return to work as truck driver; differing diagnosis including PTSD, persistent depressive disorder, alcohol use disorder; no intervening psychiatric traumas; criteria for diagnosis of PTSD; persistent depressive disorder; non-threshold injury; MAC revoked.
Replacement certificate issued under s 7.23(1) of the Motor Accident Injuries Act 2017
12 July 2024. The Panel determines that the claimant suffers from: * Persistent Depressive Disorder with Alcohol Disorder,
which is a non-threshold injury for the purposes of the Act.
20 August 2024, President's delegate Melinda Drew decided that there is a reasonable cause to suspect that the medical assessment was incorrect in a material respect. Consequently, the matter was then referred to this Medical Panel. 5. The Panel convened on 7 May 2025 to consider this matter. It was decided that it was appropriate for the claimant to be re-examined and, thereafter, a further conference occurred between the Panel members prior to issuing a certificate in this matter. 6. Clause 14F of Schedule 1 of the Personal Injury Commission Act 2020 (the PIC Act) provides that the new review provisions apply in relation to a decision of a new decision-maker. A "new decision maker" is defined in cl 14A(1) of the Schedule 1 of the PIC Act. As the medical assessment, the subject of the review, was made on or after 1 March 2021, the new review provisions apply. 7. The new review provision provide that a review panel consists of two Medical Assessors and a Member assigned by the Motor Accidents Division of the Personal Injury Commission (Commission). 8. Part 5 of the PIC Act enables the Commission to make rules with respect to its practice and procedure including proceedings before a panel reviewing a decision of a Medical Assessor. 9. Rules 127 to 130 of the Personal Injury Commission Rules 2021 (PIC Rules) are made pursuant to Part 5 of the PIC Act. A review panel determines how it conducts and determines the proceedings and may determine the matter solely based on the written application. 10. The review of the medical assessment is by way of a new assessment of all the matters with which the medical assessment is concerned.
22 May 2025 at 1.00pm by MS teams audiovisual conferencing.
28 June 2024, the claimant was examined by Medical Assessor Mukesh Kumar, who
subsequently issued a Medical Assessment Certificate (MAC) dated 12 July 2024. In his
assessment, Medical Assessor Kumar concluded that the claimant sustained post-
traumatic stress disorder as a result of the motor accident. NRMA Insurance (the insurer)
has since submitted an application requesting that the medical assessment be referred to a
Review Panel. The insurer contends that the original assessment was materially incorrect
and bases its request on the particulars and supporting evidence provided with the application.
Mr Woodham is on antihypertensive medication and takes Diazepam 15mg to 20mg per day. He has just completed treatment with a psychologist. He is not seeing any psychiatrist. He has a case worker through a substance misuse service, WHOs (we help ourselves). He is doing courses on anger management and addiction through corrective services in addition.
Mr Woodham presented as a casually dressed man who was helpful in his manner and was easy to build rapport with. He maintained good eye contact and did not display any psychomotor abnormality or psychic anxiety. He did not appear distressed while describing the incident. His mood appeared euthymic, and his affect was reactive. His speech was normal in rate, rhythm, tone and volume. His thought content revealed that he does not have a fear of driving trucks. He was not suffering from any perceptual abnormalities. He was able to maintain focus throughout the entire assessment. He appeared to be well-orientated to time, place and person. His insight and judgement were intact.
He keeps in contact with his brother and parents. He started a relationship four years ago (after the injury) and got engaged. His fiancée left him in November 24. He says that he was aggressive towards her, and she put an AVO against him. He was arrested and had to attend court in March 2025. He is now on a 12-month good behaviour bond. He is doing courses with corrective services on anger management and substance misuse. He says that he is in his second week, but it is "going well". He says that his concentration "depends on the day". He can understand the course content but forgets "most of it". He says that he has also become forgetful.
He was caught driving under the influence of alcohol in January but got it back at the beginning of this month. He says that he is still "working things out" with his fiancée and it is possible that they may get together. He is living between his daughter and a friend as he does not have the money to get a house of his own. He says that he has a five or six close friends. His friends invite him out; he has been out once but tends to "not turn up". His friends visit him and ring him up on occasion. He continues to drive and could visit new places following the GPS. He avoids driving long distances.
He tries to live off jobseeker allowance. He says that he can go to the shops but gets anxious. He travelled to Cairns with his finance last year, which he says was "good".
He returned to work as a truck driver after the injury two weeks later. He was injured on
11 May 2019 and continued working. He was sacked because he turned up drunk. He took up another job with an asphalt company as a labourer. He says that he continued to work for about a year. He took six months off from work as he was "breaking down". He then tried to return to work as a truck driver but fell off and hurt his right shoulder two weeks later. He returned to working in the asphalt sector again but was let go for turning up to work late and under the influence of alcohol. He has not worked since then. He says that he would still be working if he had not been drinking.
(a) Treating general practitioner Dr Eric Lim referred Mr Woodham to a psychologist on 8 November 2022. He stated in the letter that Mr Woodham was suffering from post-traumatic stress disorder symptoms following a motor vehicle accident.
(b) Dr Lim also provided a functional capability certificate in which he advised that
Mr Woodham would be fit for modified work for eight hours per day, five days per week, from 8 November 2022 to 9 December 2022.
(c) Psychiatrist Dr Abdal Khan provided an independent medical examination report dated 12 February 2024. He noted that Mr Woodham had denied any pre-existing psychiatric condition or trauma. He further noted that following the injury, Mr Woodham's alcohol use had increased, and he was consuming 12 to 18 standard drinks daily. Dr Khan diagnosed the work-related injury as post-traumatic stress disorder, persistent depressive disorder, alcohol use disorder, and stimulant use disorder. He had noted the use of cocaine, but not in the recent past. He assessed Mr Woodham to have 24% whole person impairment.
(d) Psychiatrist Dr Abhishek Nagesh provided an independent medical examination report dated 27 September 2023. He advised that Mr Woodham had been drinking up to 18 bottles of beer since the motor vehicle accident. No drug use was described in this report. He advised that the diagnosis was post-traumatic stress disorder and alcohol use disorder. He assessed Mr Woodham to have 15% impairment of the whole person impairment.
(e)
Dr Nagesh provided a supplementary report dated 20 November 2023. This was based on new documentation. He noted that Mr Woodham had not reported any psychological symptoms, and there was no record of him having sought help from his general practitioner. He opined that that was not consistent with a diagnosis of post-traumatic stress disorder. He advised that Mr Woodham had not suffered any injury from the subject motor vehicle accident. He further noted that Mr Woodham had been working full-time until a workplace incident when he required time off. This incident was not described in the report. He advised that the alleged psychological injury was not caused by the motor vehicle accident but by a work-related incident.
Progress notes from the general practitioner, Dr Ben Dickson, were provided. Documentation starts on 27 October 2022, and the following pertinent information is documented:
(i) he was seen on 8 November 2022. It was noted that he was suffering from post-traumatic stress disorder and alcohol use disorder related to a work-related motor vehicle accident.
(ii) on 21 November 2022, it was noted that he was employed as an allocator for 'Pavement Solutions' and was working 40 hours per week.
(iii) low mood and broken sleep, along with nightmares and panic attacks, were noted on 23 November 2022, and
(iv) on 28 August 2023, it was noted that he had ongoing anxiety and psychological distress along with disturbed sleep. He was taking antidepressant medication.
(g)
Patient history from Scofield Medical Practice, printed on 19 October 2023, was provided. The following pertinent information is documented:
on 16 June 2015, it was noted that he had anxiety regarding weight, and
documentation continues until 21 December 2022. He continued to attend regularly at the surgery, but at no point did he report any psychiatric symptoms. He was not noted to have any psychiatric symptoms by the treating general practitioner either.
Persistent depressive disorder is a milder form of depression and consistent with his level of functioning despite relative lack of treatment.
Woodham
Insurance Australia Ltd t/as NRMA Insurance [2025] NSWPICMP 521;