[2025] FCA 394
General information, not legal advice.
Federal Court of Australia
2025-04-24
Mr J, Goodman J
Original judgment source is linked above.
SECRETARY, DEPARTMENT OF AGRICULTURE, FISHERIES AND FORESTRY
(1) a joint set of orders which may be made by consent;
(2) to the extent that agreement has not been reached:
(a) competing sets of proposed orders; and
(b) an agreed proposed timetable for the filing of any further submissions concerning those competing orders.
Note: Entry of orders is dealt with in Rule 39.32 of the Federal Court Rules 2011.
(1) Mr Neal Mason was the First Assistant Secretary of the Corporate Strategy and Governance Division within the Department, with oversight of the Parliamentary, Communications and Portfolio Business Branch of the Department (Communications Branch);
(2) Ms Melissa Brown was the Assistant Secretary of the Communications Branch and reported to Mr Mason;
(3) one of the sections within the Communications Branch was known as the Production Section which, broadly, was responsible for the management of materials published by the Department;
(4) the applicant was the Director of the Production Section. Others working within the Production Section included Ms Julia Church, Ms Emma Rossiter, Ms Jane Wiles, Mr Ryan Genero, Ms Dawn Kelly, Mr Lawrence Gardner, Mr Greg Richardson and Mr Thomas Buckland (each of whom allegedly made complaints concerning the applicant); together with Mr Paul Grocott, Mr Van Dang and Ms Paulette Pope; and
(5) within the Human Resources Branch of the Department were: (1) Ms Emma Connell, Director - People Support and Resolution; (2) a team known as the Conduct and Performance team which included Ms Ashleigh Buckland, Assistant Director of that team and Ms Bianca Norton, Advisor. Ms Buckland has subsequently married and changed her surname, however I will - without intending any disrespect and adopting the course taken by counsel - refer to her by her maiden name.
(1) in early May 2018, Ms Brown received complaints in relation to the applicant;
(2) in about May 2018, the Department engaged an independent external advisor, Ascend HR. Ms Kylie Holyland was the principal of Ascend HR. Ascend HR interviewed the applicant and a number of staff within the team managed by the applicant and in December 2018, produced a report. The applicant contends that Ascend HR undertook an investigation of his conduct and performance in circumstances where the fact of that investigation was not made known to, and was concealed from, him and he was told that the purpose of the engagement of Ascend HR was merely a "team development" or "team building" exercise. He also contends that the true purpose of Ascend HR's investigation was to obtain or procure complaints and/or evidence to provide a justification to remove him from his position otherwise than in accordance with a proper process;
(3) between June and December 2018, Ms Brown met with Performance Section staff and directed or requested them to provide information to Ascend HR about the applicant's conduct and performance;
(4) in around December 2018, Ms Brown and Mr Mason caused amendments to be made to what the applicant contends was a final report prepared by Ascend HR as part of the Ascend HR investigation and that they did so in furtherance of a purpose of removing the applicant and so as to conceal that purpose from him. In particular, the applicant contends that Mr Mason and Ms Brown amended the Ascend HR report that had been provided by Ms Holyland as a final report, so as to:
(a) remove text that recorded in effect that Ascend HR had been engaged to review the conduct and performance of the applicant;
(b) add material that would assist the Department to impose sanctions on the applicant under s 15 of the Public Service Act 1999 (Cth) (PS Act), and to undertake performance management of the applicant, by including specific examples of the applicant's conduct and performance; and
(c) remove recommended action that would be inconsistent with the Department undertaking action to remove the applicant from his position, being the undertaking of counselling and coaching of the applicant in relation to the content of the Ascend HR report;
(5) on the day that Ascend HR's report was ultimately finalised, Ms Brown provided that report to Ms Buckland for the purpose of action being taken against the applicant under s 15 of the PS Act;
(6) Ms Buckland told Ms Brown that the Ascend HR report could not be relied upon for the purpose of imposing sanctions under s 15 of the PS Act, as it had not been obtained as part of a procedure established under that section;
(7) after Ms Buckland told Ms Brown that the Ascend HR report could not be used in that way:
(a) Ms Brown and Ms Buckland met with one or more of the complainants and directed, requested or initiated the making of complaints by those complainants in relation to the applicant;
(b) Ms Buckland and/or Ms Norton gave advice to Ms Church, Ms Rossiter and Ms Wiles (referred to as the Editors) as to how the applicant could be quickly removed from his position, the types of evidence that would be required, and how the complaints about the applicant could be presented so as to constitute a breach of s 15 of the PS Act;
(c) that the Editors were also given a guarantee that if the complaints they made were not substantiated, then the applicant would nevertheless be removed from his position;
(8) on 21 December 2018, the Editors submitted a joint complaint "as one of several submissions" from the Production team in response to the request by Ms Brown and Ms Buckland, which joint complaint was made on the basis of the guarantee;
(9) on 16 January 2019, Ms Buckland sent an email to the Editors to "preserve any formal Code action" and which suggested to the Editors that: (a) Ms Brown had not requested that the complainants meet with Ms Buckland; and (b) no guarantee had been provided as an inducement for the making of the complaints;
(10) the investigation was conducted by Mr Mason, Ms Brown and representatives of the Department otherwise in accordance with the Department's Enterprise Agreement, performance management policies, Procedures for Determining Breaches of the APS Code of Conduct, and the Australian Public Service Commissioner's Directions 2016; and
(11) the purpose of Mr Mason, Ms Brown and Ms Buckland with respect to the investigation was to:
(a) obtain or procure complaints and/or evidence of the applicant's conduct and performance;
(b) provide a justification for the removal of the applicant from his position within the Department by imposing a sanction under s 15 of the PS Act or managing the performance of the applicant; and
(c) otherwise than in accordance with a fair and reasonable process conducted in accordance with applicable requirements and standards.
(1) only interviewed and obtained evidence from the complainants;
(2) prevented the applicant from obtaining evidence by:
(a) directing him not to communicate with witnesses;
(b) directing witnesses to not communicate with him; and
(c) restricting his access to documents;
(3) refused to interview or obtain evidence from witnesses identified by the applicant; and
(4) refused to investigate and obtain evidence in relation to matters raised by the applicant about the origin of the complaints.
(1) the findings of breach:
(a) relate to conduct that occurred during the period 2014 to 2018 - a period of up to six years before the Breach Decision;
(b) were based upon an assessment of the complainants' credibility and reliability, and were not corroborated by contemporaneous documents;
(2) those findings were, in large part, a result of the consistency of the complainant's evidence, including in respect of findings that:
(a) the applicant raised his voice and the tone of his voice changed in a way that could reasonably be perceived as "aggressive or defensive";
(b) the applicant stood over Ms Church and possibly Ms Brown;
(3) the reason given for not interviewing witnesses identified by the applicant was that the delegate's investigator would have been "unable to place significant weight on that evidence in light of the consistent evidence of each of the eight witnesses interviewed" and that this occurred despite a report prepared for the delegate identifying that:
(a) there was noticeable similarity between the complainants' accounts of the incidents and behaviours the subject of the allegations, particularly in the language the complainants used to describe the relevant incidents or behaviours;
(b) the consistency was likely the result of various factors, including that the complainants had discussed their concerns about the applicant, had jointly met with representatives of the Department's Human Resources Branch, and had jointly prepared documents;
(c) the complainants also at times referred to being aware of incidents or behaviours the subject of the allegations to which they were not a party or did not witness, suggesting that those incidents or behaviours had been the subject of discussion between the complainants;
(d) despite their previous recounting of the incidents or behaviours said to be of concern to them, it was difficult to elicit further particulars from the complainants about those incidents or behaviours; and
(e) the majority of the incidents and behaviours the subject of the allegations related to personal interactions between the applicant and the complainants and there was limited documentary evidence to support those allegations; and where documentary evidence existed, it was not, for the most part, contemporaneous with the relevant interaction and had been prepared sometime after.
(1) the applicant filed an interlocutory application seeking: (a) orders requiring the first respondent to provide discovery of 17 categories of documents which largely correspond to paragraphs of the notice to produce pressed by the applicant; and (b) leave to issue a subpoena to Ms Holyland of Ascend HR; and
(2) the Department filed an interlocutory application seeking orders setting aside particular paragraphs of the notice to produce.
(1) in or around 2018, the Editors approached her and indicated that they were uncomfortable reporting directly to the applicant and that he had behaved in a manner that they perceived as inappropriate;
(2) following that conversation, Ms Brown agreed to the Editors reporting directly to her, instead of the applicant;
(3) she informed the applicant that there had been concerns raised and as a result the Editors would now report to Ms Brown; and
(4) this occurred prior to the Ascend HR investigation.
(1) Ms Brown, that - following discussions with Mr Mason and Ms Connell - a consultant was to be engaged to review the operation of the Production Section and undertake a process of team building because it appeared to Ms Brown that that section was not operating optimally; and that the Ascend HR investigation was not commenced with the intention of removing the applicant from his position; and
(2) Mr Mason, that the purpose of the Ascend HR investigation was to undertake a review of the Production Section as it appeared that that section was not operating as effectively as it could be; and that investigation was not commenced with the intention of reviewing the applicant's behaviour or conduct.
...
- Emails sent or received, and calendar invites (sic) sent, received or entered, file notes made, and documents prepared by or on behalf of Melissa Brown in relation to the meeting attended by Melissa Brown with the Production Section during the period 17 April 2019 to 6 May 2019 in relation to the Ascend Process.
(1) informed staff of the Production Section that Ascend HR had been engaged because complaints had been received about the applicant's conduct, to undertake interviews and prepare a report in relation to the applicant;
(2) directed or requested that staff provide information to Ascend HR regarding the applicant's conduct; and
(3) said words to the effect that "I know what I want as an outcome from this process, however, we would like to hear from you about your thoughts on [the applicant's] conduct".
...
- Emails between one or more of the following people about the information they gave or intended to give during the interviews conducted between 25 March 2019 and 17 April 2019 by Barbara Deegan of Ashurst in relation to investigating complaints about the Applicant
- one or more of the Editors;
- Ryan Genero;
- Dawn Kelly;
- Lawrence Gardner;
- Greg Richardson; and
- Thomas Buckland.
- Emails between one or more of the following people about the information they gave or intended to give during the interviews conducted between 6 and 14 June 2019 by Alison Spivey of Ashurst in relation to investigating complaints about the Applicant:
- one or more of the Editors;
- Ryan Genero;
- Dawn Kelly;
- Lawrence Gardner;
- Greg Richardson; and
- Thomas Buckland.
(1) she met with Mr Buckland, Ms Liz Keneally, Mr Genero and Mr Mason's Executive Assistant during which meeting Mr Buckland said:
We all agree that [the applicant] is not a good manager, so we all need to give negative answers in our interviews. We need to ensure that everyone says the same things about [the applicant], so we are all on the same page.
and others present expressed agreement; and
(2) although she did not attend further meetings, Mr Buckland told her a number of times that:
We need you to come to the meetings so that we can talk about what we are going to say about [the applicant].
6.2 Credibility of witnesses
Each of the witnesses involved in this investigation, including [the applicant], presented as credible with a generally sound recollection of the relevant events (where they were able to recall those events). Many of the inconsistencies between [the applicant's] account and the accounts of other witnesses can be explained by differences in each party's perception of the context and intention behind particular actions.
There was a noticeable similarity between the complainants' accounts of the incidents and behaviours the subject of the allegations, particularly in the language the complainants used to describe the relevant incidents or behaviours.
I consider that this consistency is likely the result of:
- the incident or behaviours underpinning the allegations against [the applicant] having been previously recounted by the witnesses in other forums, including the review undertaken by Ascend; and
- discussions between the complainants about their concerns in respect of [the applicant's] conduct over some period of time prior to making complaints in December 2018.
It is clear that Ms Rossiter, Ms Church and Ms Wiles discussed their concerns about [the applicant's] conduct as they jointly prepared the document entitled "Code of Conduct", and met together with HR representatives on 17 December 2018. The material provided to me by the Department discloses that other complainants attended meetings with HR together to discuss their concerns about [the applicant] and his conduct. The complainants also at times referred to being aware of incidents or behaviours the subject of the allegations that they were not a party to or did not witness, suggesting that those incidents or behaviours had been the subject of discussion between complainants.
I further note that:
- despite their previous recounting of the incidents or behaviours said to be of concern to them, it was difficult to elicit further particulars from the complainants about those incidents or behaviours; and
- the majority of the incidents and behaviours the subject of the allegations relate to personal interactions between [the applicant] and the complainants. There is limited documentary evidence to support the allegations. Where documentary evidence exists (for example, file notes), it is not, for the most part, contemporaneous with the relevant interaction and has been prepared some time after.
I have taken these matters into account in determining the weight to be given to the complainants' evidence, and making the factual findings reflected in this report and my recommendations regarding breach of the APS Code of Conduct.
(emphasis added, save for the heading)
(1) remove text that recorded in effect that Ascend HR had been engaged to review the conduct and performance of the applicant;
(2) add material that would assist the Department to impose sanctions on the applicant under s 15 of the PS Act, and to undertake performance management of the applicant, by including specific examples of the applicant's conduct and performance; and
(3) remove recommended action that would be inconsistent with the Department undertaking action to remove the applicant from his position, being the undertaking of counselling and coaching of the applicant in relation to the content of the Ascend HR report.
(1) on around 9 November 2018, she received a "first draft" of the Ascend HR Report (I note that the email exhibited to her affidavit as evidence of such receipt refers to the report as "final" and foreshadows the sending of an invoice);
(2) on 10 December 2018, Ms Holyland sent to Ms Brown an amended version of her report that made "substantial amendments to her draft of 9 November 2018". In this regard, Ms Brown exhibits an email from Ms Holyland dated 10 December 2018 that identifies that those changes were:
(a) the addition of specific examples of poor performance and behaviour;
(b) a section added on the workplace behaviour of the applicant;
(c) removing "Agreed next steps by Ascend HR";
(3) she discussed the report with Mr Mason and he suggested further changes be made to the report. Ms Brown deposes that they wanted to ensure that the report could easily be understood and that the information given to Ascend HR had been appropriately captured;
(4) on 11 December 2018, Ms Holyland sent to Ms Brown a further draft of her report, indicating that Mr Mason's suggestions had been incorporated;
(5) on 12 December 2018, Ms Holyland sent to Ms Brown two further drafts of her report and then the final version; and
(6) in her experience it was common practice to receive documents in draft and comment upon them.
i. one or more of the Editors;
ii. Ryan Genero;
iii. Dawn Kelly;
iv. Lawrence Gardner;
v. Greg Richardson; and
vi. Thomas Buckland.
- Calendar invites (sic) sent, received or saved, and emails sent or received by Ashleigh Buckland, Renee Skilling and/or Bianca Norton arranging for the following people to attend a meeting on the following dates:
- Ashleigh Buckland and the Editors on 17 December 2018;
- Ashleigh Buckland and Lawrence Gardner and Gregory Richardson on 17 December 2018;
- Renee Skilling and Thomas Buckland on 17 December 2018;
- Bianca Norton and Ryan Genero; on 20 December 2018;
- Ashleigh Buckland and Dawn Kelly on 20 December 2018.
(1) on the day the Ascend HR report was finalised, Ms Brown provided it to Ms Buckland for the purpose of action being taken against the applicant under s 15 of the PS Act, and this occurred prior to: (a) it being provided to the applicant; or (b) the Department obtaining any response from the applicant as to its contents;
(2) Ms Buckland informed Ms Brown that the Ascend HR Report could not be used as it had not been prepared for the purposes of action being taken under s 15 of the PS Act;
(3) Ms Brown and Ms Buckland then met with the complainants and directed, requested or initiated complaints about the applicant; and
(4) Ms Buckland and/or Ms Norton gave the Editors advice as to how the applicant could be quickly removed from his position, the types of evidence that would be required, and how the complaints about the applicant could be presented so as to constitute a breach of s 15 of the PS Act.
(1) Mr Mason and Ms Brown representing to the applicant that he would have a reasonable opportunity to be heard in response to the Ascend HR report; and
(2) Ms Brown purportedly undertaking a performance management process against the applicant.
(1) the Ascend HR report was finalised on 12 December 2018;
(2) after receiving that report, she was concerned that it referred to serious conduct that could involve workplace safety issues (including allegations of "intimidating" and "aggressive" behaviour);
(3) on or before 17 December 2018, she spoke with Ms Buckland and told her that the Ascend HR report had been received, expressed concern about the welfare of the Production Section team members, and asked what steps she should take in response to that report;
(4) Ms Buckland told Ms Brown that the Conduct and Performance Team was unable to take steps in response to the Ascend HR report because that report had not been prepared for such a purpose, and that in order for any further steps to be taken in response to the concerns being raised, that members of the Production Section would need to "voluntarily make complaints to the Conduct Team";
(5) Ms Buckland suggested that Ms Brown speak with members of the Production Section about the report, and "tell them how they could raise their grievances if they wished", and that, if team members chose to make a complaint, they could contact Ms Buckland;
(6) she met with the Production Section staff and mentioned that she and Mr Mason had received the Ascend HR report and were considering it, and that staff members could approach her about any issues that concerned them;
(7) various members of the Production Section staff approached her regarding their concerns about the applicant;
(8) she did not have a group meeting with complainants, but spoke to them as they approached her (for example, the Editors approached her as a group);
(9) the staff members indicated that they had reported their concerns in the Ascend HR report and wanted to know whether Ms Brown would be taking action in response to their concerns;
(10) she told them "we" (I infer Mr Mason and Ms Brown) were considering the Ascend HR report;
(11) she followed Ms Buckland's advice and told any team members that approached her how they could raise their grievances "with HR" if they chose to; and
(12) meetings occurred with the applicant in relation to the Ascend HR report on 13, 14 and 18 December 2018 that included conduct by the applicant that gave rise to a complaint by Ms Brown against the applicant.
(1) on or before 17 December 2018, she was contacted by Ms Brown in relation to the Ascend HR Report;
(2) Ms Brown stated that the Ascend HR report identified that members of staff in the Production Section had what appeared to be serious concerns regarding the conduct of the applicant;
(3) she told Ms Brown that:
(a) although the Ascend HR report raised concerns, it could not be used in any Code of Conduct process as it had not been commissioned for that purpose;
(b) if individuals held concerns about the conduct or behaviour of others, they could raise those concerns with the Conduct and Performance Team; and
(4) between 17 and 20 December 2018, Ms Buckland received complaints from various complainants.
The Department's written policies, procedures, or guidelines about the performance management of staff or misconduct current during the period 1 June 2017 to 6 May 2019.
(1) on 21 December 2018, the Editors submitted a joint complaint "as one of several submissions" from the Production team in response to the request by Ms Brown and Ms Buckland and was made on the basis of the guarantee that the applicant would be removed from his position if the Code of Conduct complaints were not substantiated;
(2) on 16 January 2019, Ms Buckland sent an email to the Editors to "preserve any formal Code action" and which suggested to the Editors that: (a) Ms Brown had not requested that the complainants meet with Ms Buckland; and (b) the "guarantee" had not been provided as an inducement for the making of the complaints.
(1) on 21 December 2018, she received the email from the Editors that referred to the guarantee which the Editors understood Ms Buckland had provided; and
(2) on 16 January 2019, after returning from leave, Ms Buckland responded to clarify that she had not provided any such guarantee.
(a) any record of meetings between Ms Melissa Brown, Ascend HR and Mr Neal Mason around 15 May 2018 in relation to team development for the Production Section, or leadership management;
(b) the terms of reference or work requests provided to Ascend HR on or about 15 May 2018, in relation to a review of the Production Section or the applicant's leadership or management of the Production Section;
(c) all communications or records between Ms Melissa Brown and Mr Neal Mason in relation to a review of the Production Section or the applicant's leadership or management of the Production Section;
(d) any record of any comment or other response requested by Ms Melissa Brown or Mr Neal Mason in relation to a draft of the Ascend HR report between 1 November 2018 and 31 December 2018;
(e) each version of the draft Ascend HR report on staff interviews, provided by Ascend HR to Ms Melissa Brown or Mr Neal Mason in relation to a review of the Production Section or the applicant's leadership or management of the Production Section;
(f) any communication between Ms Melissa Brown and Mr Neal Mason and the assistant secretary responsible for the Conduct Section or any record in relation to either a performance management process or a Code of Conduct investigation into the applicant between 13 December 2018 and 6 May 2019;
(g) any communication or record of communication from 1 December 2018 to 11 June 2019 between Ms Melissa Brown and Mr Neal Mason, to the assistant secretary responsible for the Conduct Section, concerning alleged disrespectful behaviour by the applicant toward Ms Melissa Brown;
and:
(h) emails or file notes between Mr Neal Mason and Ms Melissa Brown from 1 December 2018 to 31 March 2019 regarding the applicant's behaviour, the preparation of complaints in relation to his behaviour, and the conduct of the code of conduct investigation; and
(i) any drafts or final copies of minutes to the First Assistant Secretary of the Integrity branch about the decision to invoke the procedures for determining a breach of the APS Code of Conduct in relation to the applicant.
I certify that the preceding eighty-five (85) numbered paragraphs are a true copy of the Reasons for Judgment of the Honourable Justice Goodman.
Wilson
Secretary, Department of Agriculture, Fisheries and Forestry
(1978) 18 ALR 555
(2023) 418 ALR 284
(2015) 232 FCR 532