[2025] NSWCATAD 69
General information, not legal advice.
NCAT Administrative and Equal Opportunity
2025-03-21
Original judgment source is linked above.
(1) agreed that: (i) she understood that to retain the first home benefits, at least one applicant had to occupy the home as their principal place of residence for a continuous period of at least 6 months, commencing within 12 months of settlement; (ii) she understood that if the residence requirement has not been met, she may be required to repay the first home benefits which may include penalty tax and/or interest; and (ii) she acknowledged that she may be liable for penalties for making false statements in the declaration;
(2) said she started residing in the Property on 2 October 2019, and was still living in the Property; and
(3) answered "No" to the question "Did you occupy another property as a residence during the above period?" and therefore did not complete the section "Reasons for not living in the property".
"[The Property] was my primary residence from 2nd Oct 2019 and it continues to be until the present day. (file: Residence declaration).
Electricity was connected under my account on the 23rd Oct 2019 - Energy Australia
- Power was still connected to the tenant's account until 23rd Oct 2019.
...
From the 2nd October 2019, the property became my primary residence. I thoroughly cleaned the property, completed some required maintenance and update work to the property, purchased household items and moved in my remaining belongings from this date.
[Evidence of updates completed to the property]
Purchase of furniture/household items
- New Bed - [Order confirmation]
- Other furniture (desk, console, bedside table) - Ikea (File: Bank Statements 1Jan2020 / 1Apr2020)
- Multiple transaction on my bank statements for the purchase of other household items File: Bank Statements 1Jan2020/1Apr2020 - transactions highlighted
- in later 2019, a family member passed away and I was given a large amount of furniture and household items (including - lounges, tvs, fridges, dining table, chairs and outdoor furniture).
- I work at a small appliance company and over the years have accumulated many appliances. Therefore, these item did not need to be purchased at the time of moving.
- Moving expenses: none incurred, as I moved with the help of family members.
See bank statements for other expenses (File: Bank Statements 1Jan2020 / 1 Apr2020)
- Woolworths - grocery
- Ikea - furniture and household items
- Sheridan - house items
- Myer - household items
Covid Pandemic:
- On the 16th March 2020, I was sent home from work to isolate for 2 weeks due to a suspected covid close contact.
- After 2-3 days I had to relocated [sic] temporarily to my parents house ([Caringbah address])
- Internet had not yet been established at my property yet so I was unable to continue working from there during this time.
- During this 2 week period [assumed to be a reference to the period when was required to isolate], my workplace was shut down due to the global covid pandemic.
- Due to the ongoing uncertainty of the pandemic I remained temporarily staying at my family home so that I could continue to work remotely and so that I wasn't alone and isolated in my property for the extended and unknown period of time that the pandemic continued.
- At this point, it was not possible to establish a new internet account at my property due the countrywide shortages and demand for setting up NBN.
- My property was not leased, rented or tenanted during this time. It remained vacant of people but with all of my belongings while I was unable to return to my property due to covid restrictions.
Mail: My property is an apartment and it is not uncommon for mail and packages to go missing or be damaged. This is why the majority of my mail is still directed to my family home in Caringbah.
With the above provided information and attached files, you will see that my property was my primary residence from 2nd Oct 2019 and it continues to be until present day."
...
(1) Electricity: connected in her name on 23 October 2019 (pp 78, 114). Bills showed usage for the period she said she was living there was effectively the same as when it was vacant (p123 when vacant, pp124-126 for the period 10 December 2019 to 10 March 2020, p129 for the period 11 March to 10 June 2020).
(2) Water: charges were the same (within $2) for each quarter in the period from 1 October 2019 to 30 June 2020 (pp149-151).
2. Our client was required to commence occupation of the Property on or before 20 May 2020.
...
4. The vendor vacated the Property on or about 2 October 2019.
5. Upon the vendor vacating the Property, our client commenced readying the Property for her occupation....
6. These [renovation] tasks took until approximately January 2020, and our client resided at her parents' residence... during the undertaking of these tasks.
7. Our client's mail was, and still remains as of today, directed to her Parent's Residence, save for outgoings pertaining to the Property which are mailed directly to the Property. This is solely for convenience when having mail and packages delivered, as there is a lower possibility of packages, parcels and mail being delivered to a house rather than a block of units. This is a common practice among persons living in strata complexes.
8. Our client subsequently moved into the Property and occupied the Property as her primary place of residence in January 2020, which is within the twelve (12) month period commencing on the Completion Date.
9. Unfortunately, during the period from October 2019 until March 2020, our client was unable to establish internet services to the Property. Our client was working full time in the company office at the time, and establishing internet at the Property was not a priority. Attempts to connect the internet were delayed as there were waiting periods in obtaining NBN technicians to install the necessary hardware for connection to the internet due to the proximity to the Christmas period, and into the new year there were significant delays caused by the onset of the COVID-19 pandemic. As internet at the Property became essential for our client, the disruptions to services caused by the pandemic prevented internet being established at the Property. Accordingly, as of March 2020, the Property did not have reliable internet services.
...
12. ...due to the delays in connecting internet at the Property, my client was unable to continue to work from home during her isolation period.
13. In order to maintain her employment, my client relocated to her Parents' Residence as they had a reliable internet connection where she could continue to isolate and work. Our client attempted to hot spot her internet from her phone, however the connection was unreliable, and she was unable to effectively complete her work.
...
"...
You advised that your client 'subsequently moved into the Property in January 2020' which is different from the Client initial declaration and the one she has maintained through the investigation that she has moved into the Grant Property from 2 October 2019 and reside there until at least 16 March 2020.
You also advised that 'from October 2019 until March 2020, your client was unable to establish internet services to the property' and therefore request that a shorter period of residence being considerate. [sic]
...
Therefore, in order for us to consider a shorter residency, your client will need to provide the following information:
* Correspondence and documents that shows your client had issues to connect internet services to the property during the period mentioned in your letter. (e.g. request for connection, letter from internet services in regards to issues,...)
* Correspondence from her employer that her work moved remotely following the date she mentioned.
..."
"1.We note that the previous tenants vacated the Property on 2 October 2019 consistent with our client's previous advice to you. Our client considered the Property as her main residence on and from that date. That is, our client considered the Property hers with the intention of no longer leasing the Property to third parties and for her to move into the Property and call it her home.
2. After 2 October 2019, our client began moving her belongings into the Property and the only belongings that remained permanently in the Property belonged our client.
3. The property was occupied with our client's belongings while cleaning, renovations and deliveries occurred.
4. Once the cleaning renovations and delivered [sic] were finalised in January 2020, our client began occupying the Property as her primary place of residence.
5. Our client's position has always been consistent throughout.
From October 2019 until March 2020, our client was unable to establish internet services
6. Our client's internet had not yet been connected. Prior to moving into the Property in January 2020, our client did not make any attempts to cone ct the internet as she was at the Property intermittently to carry out renovations and arrange furniture.
7. Our client was still working in the office when she moved into the Property and did not require internet at her residence. As a result, she did not connect it at the time.
8. Our client begun work-from-home isolation from 16 March 202020 (which will be discussed below). As industry shut down due to the pandemic, as we have previously advised, our client served the initial lockdown period at her parents' residence on and from 16 March 2020 due to
(a) The Property having no internet connection to allow our client to carry out her employment duties and her mobile phone was incapable of supporting a reliable internet connection.
(b) Due to the significant uncertainty as to the length and extent of the lockdown, our client isolated with her parents to ensure that she had company and physical contact with others to avoid any adverse mental health issues associated with isolating alone.
...
Further attempts to connect internet from January 2021
14. When the initial lockdown period ended in or about January 2021, our client returned to the Property to continuing living in the Property as her primary place of residence, in which she continues to reside in as her primary place of residence.
15. We are instructed that even when our client returned to the Property in January 2021, it was still very difficult and sometimes impossible to establish new internet connections. For the first few months we are instructed that our client was hot spotting from her company phone and then for several months (approximately May 2021 to September 2021), our client had to use a portable Wi-fi system.
16. We enclose a report prepared by the CSIRO "Staying Connected" which illustrates the demand in procuring high speed broadband during the COVID-19 Pandemic sufficient to enable someone to work from home.
17. We further enclose two (2) articles relating to the shortage of materials during this period preventing internet connections.]
Was there an intention to occupy the Property as her principal place of residence?
I won't be needing you to advertise for new tenants, as I will be moving in.
Did the Applicant move into the Property and, if so, when?
(1) That fact has not been conceded by the Respondent (R2 at [30]). Nor was it conceded in the objection decision, which referred to the claim made by the Applicant as to her period of occupation.
(2) There is insufficient evidence of the nature and timing of her actual occupation to conclude that it was her "principal place of residence" (see Ferrington v Chief Commissioner of Taxation (GD) [2004] NSWADTAP 41 at [42]) for any specific period of time.
(3) There is no evidence by way of a statement or affidavit from the Applicant, other than her Residence Declaration that referred to a commencement date of 2 October 2019.
(4) There is no other objective evidence to support a date on which occupation commenced as her principal place of residence (e.g. change of address notified for her drivers licence or electoral roll, other correspondence, utilities usage is inconclusive).
The Applicant's reasons for moving out of the Property
"I think it is clear from the authorities that the onus of proof in relation to the main issues of fact is on the applicant (see Krew v Federal Commissioner of Taxation 71 ATC 4091) and that, if the applicant is unable to establish that it is entitled to the exemption under s 10AA of the [Land Tax Management] Act, the assessment must stand irrespective of any error in the Chief Commissioner's assessment or his understanding of the facts. The latter is a principle of long standing (see Trautwein v Federal Commissioner of Taxation [1936] HCA 77; (1936) 56 CLR 63 and affirmed by the High Court in Federal Commissioner of Taxation v Dalco)."
"The manner in which a taxpayer can discharge that burden varies with the circumstances. If the Commissioner and a taxpayer agree to confine an appeal to a specific point of law or fact on which the amount of assessment depends, it will suffice for the taxpayer to show that he is entitled to succeed on that point. Absent such a confining of the issues for determination, the Commissioner is entitled to rely upon any deficiency in proof of the excessiveness of the amount assessed to uphold the assessment ..."
"Some stress has been laid by the present respondents upon the provision that the Tribunal is not, in the hearing of appeals, "bound by any rules of evidence". Neither it is. But this does not mean that all rules of evidence may be ignored as of no account. After all, they represent the attempt made, through many generations, to evolve a method of inquiry best calculated to prevent error and illicit truth. No Tribunal can, without grave danger of injustice, sit then on one side and resort to methods of inquiry which necessarily advantage one party and necessarily disadvantage the opposing party. In other words, although rules of evidence, as such do not bind, every attempt must be made to administer 'substantial justice'".
"[32] For all practical purposes, there is often little difference between the task of a court bound by the rules of evidence and that of the Tribunal in assessing the relevance and probity of material. Each must assess the weight that it gives to the pieces of evidence or other material that it has. Each must also consider the weight, if any, to be given to the failure of a person to produce evidence or material in its control or to call a witness who might be expected to have relevant evidence. When considering omission, the principles in Jones v Dunkel are, on their face, just as relevant in Tribunal proceedings as in court proceedings even though they are regarded as among the rules of evidence."
The relevant provisions in the Duties Act
76 Residence requirement
(1) The home must be occupied by the first home owner or one of the first home owners who is acquiring it as a principal place of residence for a continuous period of at least 6 months, with that occupation starting within 12 months (or such longer period as the Chief Commissioner may approve) after completion of the agreement or transfer. This requirement is referred to as the residence requirement.
(2) The Chief Commissioner may, if satisfied there are good reasons to do so in a particular case:
(a) modify the residence requirement by approving a shorter period of occupation by a first home owner, or
(b) exempt a first home owner from the requirement to comply with the residence requirement.
...
76A Approval of application in advance of satisfaction of residence requirement
(1) The Chief Commissioner may approve an application in anticipation of compliance with the residence requirement under section 76 if the Chief Commissioner is satisfied that each applicant required to comply with the residence requirement intends to occupy the home as his or her principal place of residence for a continuous period of at least 6 months, with that occupation starting within 12 months after completion of the agreement or transfer or within a longer period approved by the Chief Commissioner.
(2) If an application is approved in anticipation of compliance with the residence requirement, the approval is given on condition that, if the residence requirement is not complied with, the applicant must within 14 days after the end of the period allowed for compliance:
(a) give written notice of that fact to the Chief Commissioner, and
(b) pay the relevant duty to the Chief Commissioner.
(3) The relevant duty is the difference between the total amount of duty that would have been payable on the transactions and instruments the subject of the application, if they had not been eligible under the scheme, and the total amount of duty (if any) paid in respect of those transactions and instruments.
(4) A person who fails to comply with the condition prescribed by this section is guilty of an offence.
Maximum penalty: 50 penalty units.
(5) A failure to comply with the condition prescribed by this section is a tax default for the purposes of the Taxation Administration Act 1996.
The discretions under s 76(2) of the Duties Act
"The bill also clarifies the circumstances in which the Chief Commissioner may exercise certain discretionary powers. Eligibility for the grant includes a residence requirement which states that the applicant must occupy the home as his or her principal place of residence for at least six months commencing within 12 months of purchase. The Chief Commissioner is given the power to extend the period of 12 months, to reduce the period of six months [equivalent to s 76(2)(a) of the Duties Act], or to waive the residence requirement completely [equivalent to s 76(2)(b) of the Duties Act].
The discretions are intended to allow the grant to be retained in circumstances where the applicant genuinely intended to occupy the home as his or her principal place of residence, but failed to do so due to a change in circumstances after the purchase of the home."
"The discretion is intended to allow the grant to be retained under the FHOG Act and FHP Concession to apply under the Duties Act in circumstances where the applicant had a real bona fide intention to occupy and use the home as his or her principal place of residence but failed to do so due to a change in circumstances after the purchase of the home. Generally speaking, an acceptable circumstance would be one outside the control of the applicant. Without placing any limitation, the circumstances would include the need for an applicant to move interstate or overseas to carry out work duties, the serious illness of an applicant after exchange of contracts preventing occupation and use of the property, or a financial difficulty, for example loss of the income-earning job, after purchase of the property."
"I think the discretion should be considered in cases where there is a bona fide attempt by an applicant to establish his or her first home and some impediment beyond the control of the applicant prevents the occupation of the property for a continuous period of six months. The discretion can be exercised at any time. But the Tribunal is entitled to consider the actual use and occupation of the property during the period of ownership. In this matter, the applicant was aware at the time he made the application for the grant that he would not, because of the nature of his employment, satisfy the required residence test."
(1) In the Applicant's view, the circumstances were outside the control of the Applicant because of the onset of the COVID-19 pandemic. This led to the Applicant being unable to undertake her work duties at the Property due to the absence of an internet connection (and whether or not she had sought to connect it was irrelevant); requiring her to vacate the Property and move to her parents' home, where the internet was available. Moreover, it was submitted that the Applicant had until 20 May 2020 to move (again) into the property to recommence a fresh six month period of occupation as her principal place of residence, but was prevented by the ongoing and uncertain lockdowns from that occurring.
(2) In the Respondent's view, there was no relevant circumstance outside the control of the Applicant. It was submitted that the Applicant did not connect to the internet because she had moved to her parent's house. This was a matter within her control, in contrast to a situation where she had tried to connect, could not connect, and then was left with no choice but to move to her parent's house in order to perform her work duties. In other words, it was a voluntary choice made by the Applicant.
(3) Nor, said the Respondent, was there any evidence as to the Applicant's state of mind in support of any assertion that she was required to move to her parent's house for her own mental health or because she was afraid to live on her own (a matter which the Applicant said was simply a question of adherence to the government directives issued at the time).
(1) the Applicant commenced occupation of the Property as her principal place of residence in January 2020 (nor any particular date in that month);
(2) she was compelled to move out - either due to her mental state, or because she was unable to work from the Property due to the absence or unreliability of an internet connection, a matter that could only be remedied by moving to her parents' house who did have an internet connection;
(3) she was therefore unable to comply with the 6 month "continuous occupation" residence requirement, arising by a circumstance that was unforeseen at the time of her purchase of the Property; or
(4) she moved back in as soon as the circumstances enabled reoccupation to commence, using an internet solution that was unavailable in March 2020.
"In my view, the positive exercise of a discretion in such a case (where there is nothing more than a decision/choice made by an applicant) would defeat the object of the legislature in having a residence requirement (to be met within a certain timeframe) in the first place."
"In our view the primary interest rate (the market rate component) is intended to compensate the Commissioner (on behalf of the Government of New South Wales) for not having the benefit of the tax payment from the time it was due. So a rate is set which fluctuates, and is connected to an external rate, the Reserve Bank's Accepted Bill rate. This, as we see it, is a component that could rarely, if ever, be waived as otherwise tax would be paid at a devalued amount thereby discriminating against taxpayers who meet their obligations on time. The Tribunal [below] made the observation at [50] that to justify any remission of the market rate component of interest, it would be necessary to show that in some way the Commissioner contributed to the default. We agree with this observation."
(1) The decision of the Chief Commissioner under review is affirmed.
I hereby certify that this is a true and accurate record of the reasons for decision of the Civil and Administrative Tribunal of New South Wales.
Williamson
Chief Commissioner of State Revenue [2025] NSWCATAD 69
(1969) 119 CLR 26
(1933) 50 CLR 228
(1990) 168 CLR 614
(1936) 56 CLR 63