austlii:nsw/NSWPIC/2025/289
General information, not legal advice.
NSWPIC
2025-06-23
Original judgment source is linked above.
Thomas v QBE Insurance (Australia) Limited [2025] NSWPIC 289
MOTOR ACCIDENTS - Motor Accident Injuries Act 2017; claim for statutory benefits; insurer's denial of liability for ongoing benefits under and ; claimant's application under Schedule 2(3)(d) and (e); single vehicle accident; claimant had no memory of the accident; possibilities raised by insurer considered included seizures, sleep apnoea, speed, and animal on the roadway; assessment on the papers; claimant self-represented; - manner of driving caused the accident; claimant contributed to cause of accident; claimant's departure from standard of care not the most extreme and did not justify 100% deduction; contributory negligence assessed at 30%; cases cited; as to approach to single vehicle accident fault disputes; , and followed as to inferences and application of res ipsa loquitor; , , and followed regarding assessment of contributory negligence in single vehicle accident cases.
In accordance with Division 7.6 of the Motor Accident Injuries Act 2017, the Commission's assessment is:
Mr Thomas sought an internal review of that decision in accordance with Division 7.3 of the MAI Act. On 21 August 2024, QBE affirmed the decision. 4. Mr Thomas has referred the issue of whether he is wholly or mostly at fault to the Personal Injury Commission (Commission) for assessment and determination in accordance with Division 7.6 of the MAI Act. 5. The proceedings have been allocated to me. I have held three preliminary conferences in the matter. At the last conference, on 16 June 2025 Mr Thomas indicated he had no further evidence and Mr Campbell declined the offer of the opportunity to put on any further evidence or submissions. 6. I note that s 52(3) of the Personal Injury Commission Act 2020 (the PIC Act) provides that:
"If the Commission is satisfied that sufficient information has been supplied to it in connection with proceedings, the Commission may exercise functions under this Act and enabling legislation without holding any conference or formal hearing."
(a) the injured person only has threshold injuries (within the definition in s 1.6). With multiple fractures, Mr Thomas' injuries are clearly not threshold injuries, or
(b) if the injured person was "wholly or mostly at fault" for causing the accident. While there is no definition of wholly at fault, a motor accident is considered to be caused "mostly by the fault" of a person if the degree of their contributory negligence is assessed as greater than 61%.
(a) the claimant was "wholly or mostly at fault" for the accident based on the police report, and
(b) the accident was not a "no fault" accident.
(a) there is no evidence of a seizure causing the accident;
(b) there were conflicting statements about the involvement of an animal;
(c) the claimant has no recollection of the accident, and
(d) "I find on the balance of probabilities that your driving was the sole contributing factor thus causing your vehicle to veer to the wrong side of the road and collide with an embankment. It was confirmed by a witness at the scene and by NSW Police that you oversteered your vehicle whilst navigating a bend."
(a) he has no recollection of the accident or how it occurred;
(b) he was cleared of "any wrongdoing" by the police "with no charges against me";
(c) he was diagnosed with seizures after the accident and is taking medication for this condition;
(d) there is no evidence of him driving recklessly, and
(e) there is no "evidence of any reasonable explanation as to why the accident occurred."
(a) that there is no corroborative evidence of an animal on the road or that an animal on the road was the cause of the accident [5.4];
(b) that the contemporaneous medical evidence does not suggest the claimant suffered a seizure at the time of the accident [5.29];
(c) that the medical evidence supports a finding that the claimant had a pre-accident diagnosis of severe obstructive sleep apnoea [5.45];
(d) there is no design or signage issue that contributed to the accident [5.48];
(e) that on the balance of probabilities, "the claimant's driving whilst fatigued, on a background of severe obstructive sleep apnoea was the sole contributing factor" which caused the accident, and
(f) the claimant has departed from the standard of care expected of a reasonable person in his position by driving a car while fatigued.
(a) he has had a license since he was 17 (he was then 32 years of age) and that he lost it "a few times for traffic offences" the most recent of which was for drink driving a few years earlier for which he had an interlock device fitted to the car;
(b) he had a couple of previous accident the last one about three years ago when he ran into the back of another car;
(c) he had owned the 2006 Hyundai Getz for 12 months. It was not insured but was in good condition, was serviced regularly and the windscreen was clear and unobstructed;
(d) the accident occurred at 4.30pm and he has little memory of how it occurred;
(e) he did not know the precise location of the accident and said there was one lane for traffic in each direction and the speed limit was 80 kmph. He said the road was sealed and in good condition and that he drove that road daily;
(f) he drove to work and started at 7.45am and left at 4.00pm, he does not remember anything after crossing the Stockton Bridge but says he was planning on going to the gym and his gym gear was in the car;
(g) he said in his claim form that an animal caused the accident, but he is not certain about this because "it is all just a blur" and his memory is not good. He does not remember the police being there;
(h) his next memory is after the accident and being seen by ambulance officers at hospital and he says he does not remember seeing or speaking with police at the scene;
(i) he said he had seven hours sleep the night before and does not recall feeling tired. He says he has never been diagnosed with a condition that might have caused a blackout;
(j) he was issued with an infringement notice for negligent driving which he is paying back in instalments;
(k) he had nothing intoxicating to drink for 24 hours, and
(l) he was not on his mobile phone and there was nothing distracting him.
Claimant's evidence at the preliminary conferences
(a) whether an animal on the road caused his accident - he confirmed that he had no recollection of the lead up to the accident and his first memory is waking up in hospital;
(b) whether he had any seizures before the accident - he confirmed he had none. I asked him about the conflicting entries in the hospital records and confirmed he had no seizures and no funny turns before the accident and not until a month after the accident;
(c) he had been diagnosed with sleep apnoea before the accident, but he had been cleared to drive because his wakefulness was fine. He said to get his truck license he had to do a sleep test yearly. He said he had never had CPAP because he gave up drinking and improved and he did not need it;
(d) he denied ever falling asleep at the wheel or having a microsleep;
(e) he said he worked at the time of the accident driving a forklift and filling orders in a warehouse. He said he worked every day, Monday to Friday and went to the gym every day after work and was in bed every night by about 9.00pm. He said he did some cardio at the gym, but it was mainly weight work;
(f) he denied feeling tired and said he was fine when he left work. He said the accident occurred about 15 minutes after he left work;
(g) he said his license was important to him. He said there was limited public transport and without his licence he would be unable to get to work - he had been working in this job for only a few months;
(h) he said the road was wet at the time of the accident, but it was not raining;
(i) Mr Thomas said he had been diagnosed with anxiety for four years and was on medication and had no side effects, and
(j) I asked him about the condition of his vehicle and its tyres, and he said the car was in good condition and tyres were fine.
Ambulance, hospital and early general practitioner's records
(a) it was a single vehicle car accident;
(b) the claimant's vehicle had gone down an embankment and was wedged against a tree and that he hit the tree at about 80 kmph;
(c) there was major deformation to the vehicle;
(d) the claimant was wearing his seatbelt (bystanders undid it as it was choking the claimant);
(e) the claimant was confused and agitated and "head injury, unsure if loss of consciousness, some repetitive questioning and nil recollection of MVA";
(f) police assisted at the scene along with paramedics and an off-duty fire officer, and
(g) vital signs were monitored at 5.05, 5.50 and 6.25pm with an initial Glasgow Coma Scale (GCS)[4] of 14 rising to 15.
"Kangaroo jumped on the road, swerved into ditch and rolled car into tree, denies any sleepiness or loss of concentration."
(a) between 4.40pm and 4.43pm three calls were received about a person trapped in a motor vehicle and that file and ambulance had been informed [page 10];
(b) the incident created at 4.50pm was "Car has crashed over 2 lanes at speed and hit a tree and then [rolled]. Person of interest has a fully broken arm that is floppy - patient is conscious but not coherent and still trapped" [page 11];
(c) three witnesses were identified, one of whom was Mr Hunter [page 12];
(d) the speed limit was 80 kmph, the road was wet and it was overcast [page 12], and
(e) the pre-crash speed of the claimant's car was said to be 100 [page 16].
"About 2:00pm on Wednesday the 27th of March 2024 ... the [Officer in charge (OIC)], ... attended [the claimant's home] in relation to obtaining a version of the incident from THOMAS. Police arrived and activated their BWV and introduced themselves.
The OIC asked THOMAS his version of events in relation to the collision. THOMAS stated that he left his workplace at Kooragang Island before driving home. Due to the impact of the collision, his memory was faded. THOMAS recalls driving over Stockton Bridge then recalls seeing the Newcastle Airport and cannot recall what happened after that.
THOMAS stated that he cannot drink alcohol as he has an interlock system affixed to the vehicle. THOMAS could not recall his speed at the time but does not believe he was speeding. The OIC informed him of the details of the collision in an attempt to prompt his memory but he could not recall any details."
"Witnesses informed police that VEH 1 approached the sweeping left hand turn at speed when it over steered and crossed into the path of oncoming vehicles travelling westbound."
(a) he was the officer in charge (OIC);
(b) Mr Thomas was travelling east;
(c) the Senior Constable agreed with the investigator that "the vehicle has basically failed to take that bend";
(d) he arrived at the scene at about 5.00pm and there were people there helping the claimant as his car had run down an embankment and it would appear
Mr Thomas was slipping towards the passenger seat;
(e) the claimant gave a statement by body worn camera;
(f) according to the Senior Constable the claimant said he left work and was travelling home. He "doesn't recall the full nature of the incident to me. Just stated that he - he'd blacked out and .... Come to rest on the side, there";
(g) he spoke to the claimant again when Mr Thomas was at home after discharge from hospital but no further statement was taken;
(h) he could not find the claimant's mobile phone in the vehicle and did not believe that would have been a contributing factor;
(i) there was a witness called Mr Stewart who also gave a statement on body worn camera and told the Senior Constable that the claimant failed to navigate the bend and came straight across the road and rolled a number of times. Mr Stewart was travelling in the opposite direction and was behind another vehicle whose path the claimant had travelled across;
(j) the road was wet as it had been raining but it was not raining at the time and it was dusk. It started raining again when he was at the scene;
(k) the claimant was wearing a seat belt;
(l) the speed limit is about 80 kmph. He said he saw no sign of excessive speed and there were no skid marks;
(m) the claimant is reported to have said he was up early that morning, had gone to the gym and then to work and "he indicated fatigue was an issue":
(n) the police officer was asked about contributing factors and the officer said "I believe just fatigue", and
(o) the claimant was issued with an infringement notice for negligent driving.
"Witnesses informed police that vehicle one approached the sweeping left-hand turn, when it oversteered, and crossed into the path of oncoming vehicles travelling westbound."
Mr Thomas travelling "at speed". 2. Photographs have been provided which appear to be taken by the police. The claimant's vehicle is a red Hyundai Getz. There is significant front and driver's side deformation damage, airbags can be seen as deployed and there is blood and smashed glass. One of the scene photographs shows yellow and black chevron alignment markers on the side of the road where the claimant crashed.
25 February 2021 anxiety and insomnia issues were again the topic of the attendance. 5. On 29 April 2021 he was referred for a sleep study as his partner was said to be unable to sleep due to his snoring. On 12 May 2021 he said he waked 10 times a night. On
24 May 2021 he had the sleep study which revealed "severe obstructive sleep apnoea and "needs urgent attention as truck driver" and a referral to a sleep physician was provided (Professor Nelsey, Dr Arnold and Dr Ambrogetti). On 26 May 2021 Dr Biplap amended the referral and advised the claimant not to drive until he had seen the sleep specialist. 6. On 21 July 2021 the claimant was seen by Dr Biplap for anxiety and tiredness and the claimant was again advised not to drive. The claimant had not been taking his escitalopram for a long time. 7. On 3 December 2021 Dr Biplab received a call from John Hunter Hospital about the claimant's left ring finger. The claimant had discharged himself against medical advice and the doctor was concerned and requested Dr Biplab encourage the claimant to reattend. The claimant saw Dr Biplab on 6 December 2021 and had gone back to hospital and was seen again on 10 and 17 December 2021. It was noted that the claimant was not taking the injury seriously. 8. On 23 December 2021 Mr Thomas attended for social anxiety again and medication was prescribed. 9. On 3 March 2022 the claimant saw Dr Biplab for the purposes of his driver license upgrading from HR (Heavy Rigid) to MC (multi-combination - highest type). The claimant was myopic, sleep apnoea (needed specialist clearance) anxiety disorder, he had high BMI and recent finger injury. 10. On 31 March 2022 "long discussion of not taking the sleep apnoea seriously - he did not even try to go and see sleep specialist or optometrist. Advised he may lose his licence and lose his job." By May 2022 the claimant was back at work tolerating light duties with the finger and on 4 May 2022 was certified fit for pre-injury duties. 11. On 20 June 2022 Dr Biplab writes:
"Tyson is a gentleman who has severe anxiety disorder. He has social phobia specially when it comes to the treatment part. Recently he had a work cover accident and there was lots of trouble to manage him in hospital. He is a heavy vehicle driver with HC driving licence. He needs clearance to continue driving safely from the mental health Point of view."
Severe OSA: seen specialist - Trial of CPAP could not tolerate - Now referred to ENT for corrective surgery - Passed MWT - cleared by Sleep Physician Dr Tun Myat on 02/11/22.
Seeing Emma Richardson Psychologist for anxiety disorder. As per Emma Anxiety is not affecting his driving. Need correspondence sent to me.
Plan - Print out of RTA form 3/3/22 given to the patient. No psychiatrist review was recommended."
On Pristiq, previously on Sertraline. Slightly better on Pristiq.
Diazepam use prn intermittently before dates - script given for 10 tabs.
Severe OSA however no daytime sleepiness. Cancelled Dr Myat review - not driving trucks anymore due to interlock and DUI. Just on a regular C license.
(a) when he first arrived in the Hunter region, he reported significant anxiety living away from home and his parents;
(b) he consumed a lot of alcohol at the time, which contributed to his poor sleep and fatigue;
(c) he had a diagnostic sleep study last year due to reported loud snoring and fatigue, and
(d) this showed severe obstructive sleep apnoea with oxygen desaturation. He attributed the result to previous alcohol usage.
"Tyson denies of daytime sleepiness or falling asleep behind the wheel; his MWT test was normal. As such, I've taken the liberty of completing RMS fitness to drive for his commercial driver's licence."
THE APPROACH TO DISPUTES ABOUT FAULT IN STATUTORY BENEFITS CLAIMS
"(1) An injured person is not entitled to weekly payments of statutory benefits under this Division ... more than 52 weeks after the motor accident concerned if -
(a) the motor accident was caused wholly or mostly by the fault of the person[17], or
(b) the person's only injuries resulting from the motor accident were threshold injuries.
(2) A motor accident was caused mostly by the fault of a person if the contributory negligence of the person in relation to the motor accident (as referred to in section 3.38) was greater than 61%."
(a) an injured person's entitlement to benefits "does not depend on establishing the fault of a person ..." A claimant does not need to prove anyone was at fault, in order to obtain benefits (including ongoing benefits) under Part 3 [55];
(b) leaving aside threshold injury issues, statutory benefits continue or cease pursuant to ss 3.11 and 3.28 if the injured person is wholly or mostly at fault. "The qualifiers 'wholly or mostly' inform each other and are intended to address the same mischief, namely, contributory negligence" [56];
(c) ss 3.11 and 3.28 "are directed at the extent to which the injured person's failure to take reasonable care contributed to the motor accident." That is the contributory negligence relevant to the accident (not the injury) and accommodates "all types of motor accidents including single vehicle accidents where the injured person is the owner driver" [57];
(d) s 3.38 requires the enacted law of contributory negligence to be applied and includes the provisions of Division 8 of Part 1A of the Civil Liability Act 2002 s 5R(2)(a) which provides the test for negligence or contributory negligence is "the standard of care required of the person who suffered harm is that of a reasonable person in the position of that person" [60], and
(e) if there is some contributory negligence found on the part of the claimant, then s 3.38(3)(c) directs the next step is to assess the degree of contributory negligence that is "just and equitable in the circumstances of the case" [73].
"[101] ... Res ipsa loquitor is not a distinct, substantive rule of law, but an inferential reasoning process, applied where the plaintiff bears the onus of proof in relation to alleged negligence ... In this case it was the insurer who had to prove fault, a concept which under this statutory scheme encompasses negligence and so was, accordingly, also entitled to rely on this inferential reasoning process."
"Even though there was no evidence of what had actually caused Ms Richards to veer as she did into the path of the oncoming vehicle, that did not preclude a finding that she was wholly or mostly at fault for the accident. In resolving that dispute, both the result of the application of the [res ipsa] doctrine and what all of the relevant circumstantial facts and evidence established, considered as a whole, had to be taken into account by the member in coming to a conclusion about whether the insurer had met the burden of proof which fell upon it."
(a) that the accident was not caused by any mechanical failure or issue with the claimant's tyres - I make this finding on the basis of the claimant's evidence that his car (and the tyres) were in roadworthy condition, the police records do not suggest there was an issue and the insurer has not presented any evidence to the contrary;
(b) the road design or signage did not contribute to the accident. I make this finding on the evidence that the police report does not suggest the state of the road was a factor. There was a sweeping left hand bend, but that bend was signed by the many chevron alignment markers on the opposite side of the road to where the claimant was travelling;
(c) the claimant was not affected by drugs or alcohol. The insurer has led no evidence to suggest otherwise, and the police report indicates blood test was negative;
(d) the claimant was not on his mobile phone or otherwise distracted. The claimant's unchallenged evidence from his statement was to this effect and the insurer has not presented any evidence to the contrary. The officer in charge had been unable to locate a mobile phone in the vehicle and therefore did not believe that was an issue;
(e) the accident was not caused by an animal on the roadway. While the claimant originally said an animal may have caused the accident he has since resiled from that evidence. He explained that he had no memory and could not say what caused the accident and therefore cannot say with any certainty that it was an animal. I note the presence of a koala crossing sign at around the location of the accident, but the police report does not include any suggestion of an animal from the claimant or any of the witnesses, and
(f) the accident was not caused by, or as a result of, the claimant having a seizure. While Dr Bleasel, a neurologist and Dr Myat, a sleep physician considered the claimant may have had a medical episode, Mr Myat did not have all the material and Dr Bleasel acknowledges, having considered the ambulance and hospital records and the claimant's family history that there is no evidence of there being a seizure. The insurer had led no medical evidence to suggest the accident was caused by a seizure and in fact submits the claimant did not have a seizure leading up to the accident.
What other aspects of Mr Thomas' driving are relevant?
Did Mr Thomas contribute to the cause of the accident?
(a) he was not intoxicated or affected by drugs;
(b) he was not using his mobile phone or otherwise distracted;
(c) he was not driving against medical advice in respect of a medical or sleep related condition;
(d) he was not driving a vehicle with mechanical defects;
(e) I have found he was not speeding in excess of the speed limit;
(f) I have found he was not fatigued, and
(g) the road surface was wet.
[4] An indicator of head injury and brain injury - 15 out of 15 is normal.
[10] Both the insurer (page 10) and the claimant (page 103) included in their bundle police records. The numbers in square brackets are the page numbers of this bundle or the other bundles.
[11] A separate 17 page bundle of police documents produced under the Government information (Public Access) Act 2009 (the GIPA bundle).
[17] Section 3.28(1)(a) adds the words "and the person is over 16 years of age at the time of the motor accident" to create an ongoing entitlement to statutory benefits for treatment and care expenses for children.
[18] [2024] NSWSC 1272 (Evic).
[19] (1990) 170 CLR 321; [1990] HCA 33 at 367.
[20] [2023] NSWSC 909 at [45] (Richards).
[22] [2012] NSWCA 311 (Axiak).
[23] [2014] NSWCA 458 (Davis).
[24] (No.2) [2016] NSWCA 231 (Serrao).
Thomas
QBE Insurance
(1990) 170 CLR 321